lost admin rights and constant look2me.com popup Help Plz

[grafter01]

couple of days ago my computer restarted and i got a weird countdown message about my login before windows xp went to my desktop. after that i couldn't close system processes saying Access denied when i could before. i am using sygate firewall and the two processes that are linking to look2me.com is winlogon, and rundll32.exe but those are crucial operations and i'm not sure how to fix that. I ran norton 2k4 pro and spybot s&d and mcafee virus scan and to no avail. the firewall solution does work but it is a memory hog and slows down gaming and other tasks. this is my log
Logfile of HijackThis v1.98.0
Scan saved at 10:20:23 AM, on 7/18/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

An unexpected error has occurred at procedure: modRegistry_IniGetString(sFile=win.ini, sSection=windows, sValue=load)
Error #5 - Invalid procedure call or argument

Please email me at [e-mail], reporting the following:
* What you were doing when the error occurred
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2600.0000
HijackThis version: 1.98.0

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Logfile of HijackThis v1.98.0
Scan saved at 10:20:23 AM, on 7/18/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\notepad.exe
C:\temp\temp\hk130\spyremover\HijackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/*http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: (no name) - {8A05273A-2EA5-42DE-AA75-59EA7D9D50D7} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-4B8F-AF54-6B2202066F95} - C:\Program Files\Pop-Up Scanner\Pop-Up Stopper Companion\Pop-Up Stopper Companion\popupus.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll (file missing)
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_cracks.cab
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/imcupdatefiles/whistlesilent610.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3C5BA506-6C30-4738-9CED-797ACADEA8DC} - http://banners.pennyweb.com/11863/SQLoader.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/11b73340e8607bfadc05/netzip/RdxIE2.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50138/QDow_AS2.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/beta_reg/soesysinfo.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O16 - DPF: {E0B795B4-FD95-4ABD-A375-27962EFCE8CF} - http://www.stardialer.de/install/StarInstall.ocx
O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2B77CA20-3623-4B38-ABAF-ACE87BEEA6FD}: NameServer = 206.141.192.60 206.141.193.55
O17 - HKLM\System\CS1\Services\Tcpip\..\{2B77CA20-3623-4B38-ABAF-ACE87BEEA6FD}: NameServer = 206.141.192.60 206.141.193.55
O17 - HKLM\System\CS2\Services\Tcpip\..\{2B77CA20-3623-4B38-ABAF-ACE87BEEA6FD}: NameServer = 206.141.192.60 206.141.193.55
O18 - Protocol: relatedlinks - {5AB65DD4-01FB-44D5-9537-3767AB80F790} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll

[mikeandike22]

try running system restore and then use adaware and if you can get it ashampoo winoptimizer or super utilities pro.

[grafter01]

my system restore only goes back to the 18th on this month for some reason eventhough i had it turned on. so its kind of useless... and i REALLY don't want to format/reinstall...

[caperjack]

Lets start with this!

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

NOTE: Please copy and paste this post into notepad and save to you desktop. or print a copy of these instructions because you will be working with all windows closed except HijackThis.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcyd...hoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcyd...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcyd.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcyd...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://rd.yahoo.com/customize/sbcyd...//www.yahoo.com

R3 - Default URLSearchHook is missing

O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu

O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softw...0006_cracks.cab

O16 - DPF: {3C5BA506-6C30-4738-9CED-797ACADEA8DC} - http://banners.pennyweb.com/11863/SQLoader.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/11b73340e8607b...tzip/RdxIE2.cab

O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab

O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50138/QDow_AS2.cab

O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
-IEPlugin
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

O16 - DPF: {E0B795B4-FD95-4ABD-A375-27962EFCE8CF} - http://www.stardialer.de/install/StarInstall.ocx

O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab

O18 - Protocol: relatedlinks - {5AB65DD4-01FB-44D5-9537-3767AB80F790} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll

Now reboot into safe mode and delete the following files and folders if found ."Fix Checked"...Reboot to SAFE mode to delete files ,How to start computer in safe mode

C:\PROGRAm file \COMMON files \MSIETS\..delete folder

to delete the above files and folder you will need to do the following
go to Show hidden files & folders
"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode
reboot computer and post a new log

[caperjack]

Also go to the Dot Com Security site in my signature and on the right hand side you will see links to online virus scans run one or 2 of those after you fix with hijackthis

[crunchie]

Also, Download & instal Adaware from here
& update it before scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.'

Get the VX2 Cleaner plug-in for Adaware here.

Start Adaware & run the plug-in. This will remove look2me.

[grafter01]

Thanks Guys i found a lot of stuff i would never have found and look2me.com is gone for now but my administrator status is still hijacked. When i load safe mode there are two user names now when before there was only mine(the administrator) now theres a separate admin with a password that i do not know or ever set up. this happened around the same time all the look2me.com stuff went on. In my task manager i can't cancel system processes nemore when before i could have. says i lack access. here is my log

Logfile of HijackThis v1.98.0
Scan saved at 11:54:17 AM, on 7/19/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\temp\temp\hk130\spyremover\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-4B8F-AF54-6B2202066F95} - C:\Program Files\Pop-Up Scanner\Pop-Up Stopper Companion\Pop-Up Stopper Companion\popupus.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2B77CA20-3623-4B38-ABAF-ACE87BEEA6FD}: NameServer = 206.141.192.60 206.141.193.55
O17 - HKLM\System\CS1\Services\Tcpip\..\{2B77CA20-3623-4B38-ABAF-ACE87BEEA6FD}: NameServer = 206.141.192.60 206.141.193.55
O18 - Protocol: relatedlinks - {5AB65DD4-01FB-44D5-9537-3767AB80F790} - C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll

still couldn't clean the 018 for some reason..even after cleaning it in safe mode it wouldn't delete it