How Do I Get Rid Of These?

[buntain]

My Noton scan said I have two medium risk items but since it is the free scanner, it can't get rid of them. I tried to get rid of them by searching for them and then deleting them but it didn't work. And it doesn't show up on hijack this. So how do I get rid of them?

The first is Error Doctor:
Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ErrorDoctor
HKEY_USERS\S-1-5-21-541998944-2676829564-3386067161-500\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\SoftwareDoctor
HKEY_USERS\S-1-5-21-541998944-2676829564-3386067161-1007\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\SoftwareDoctor

The second is a Tracking cookie:
Cookie:
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]/
Cookie:hogwarts hw_class [e-mail]

[buntain]

Anyone? I forgot how to look for them; the free scanner can't do anything with them. I also have Symantic antivirus and have no clue whether delete one and if so, which to delete.

[Suspishio]

This forum is full of how to deal with your situation starying with the top three sticky posts.

SO have a glitch at these and post the required information.

Cheers