Member Avatar for kamran96102

my system was infected with virus after cleaning my system i canot open my file by double clicking will any body help me to counter this problem

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  • Latest Post Latest Post by louise07

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Earlier replies from , , and covered a few quick checks. If those did not restore the normal double‑click behavior, use a step‑by‑step diagnostic flow to isolate whether this is a user‑interface/association problem or a leftover malware/shell hook.

First, isolate the scope. Does double‑click fail only on the drive icons, or on folders, files and shortcuts too? Does right‑click → Open still work? Test under a newly created local user account and in Safe Mode. If the problem disappears in Safe Mode or on a fresh account it points to a third‑party shell extension or service rather than a global OS corruption.

Next, inspect and repair. Run a current anti‑malware scanner (for example Malwarebytes) to catch leftover components. Use Microsoft Sysinternals Autoruns to review Explorer/startup hooks and NirSoft ShellExView to selectively disable non‑Microsoft shell extensions; reboot and retest after disabling suspicious items. Repair system files with the built‑in utilities:

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth

If those do not fix it, check for registry policy or association changes that affect drive behavior. Inspect the Explorer policy keys under
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
and
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
(export the keys first) and remove or reset any values that intentionally hide or block drive actions. If uncertainty remains, restore to a clean System Restore point or perform an in‑place repair install after backing up data.

Do not delete registry entries or disable items blindly; export keys and take a full backup first. The tools mentioned above are at:
Autoruns,
ShellExView,
Malwarebytes.

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Member Avatar for Serunson

Check your control panel to see if the virus corrupted the folder options section.
In there you should be able to test the speed of the double click that requires you to open folders on your PC. Also do an antivirus scan to make sure it has been totally removed.

Member Avatar for Member #127113

Thats the reason virus have left the file autorun.inf into drives and if you double click it executes the command lines or have information to launch the .exe file...they are hidden files and if you delete it till it not solves the problem...Wait for Crunchie he will give a solution for that.

Member Avatar for cguan_77

hi kamran, try using AVG anti-virus, it might solve your porblem...it's free for download...

Member Avatar for louise07

im new here. but i seem to encounter the same prob.you mean the drive? when u try to double click the drive it wont open? an error message will appear? if that's what you mean. then you can just type the drive location in the address box.. like C: then go. or you can use Disk heal. :)

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