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runble2003 0 Newbie Poster

I have a bubble in my tray that has shown up recently. I found a post dated July 23,2007 by overwhelmed. The problem appears to be the same. Should I just follow that solution or should I add my HijackThis data on this post and start from here?

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Dani AI

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This tray bubble is a classic symptom seen with rogue "scareware" programs (many users have reported similar behavior under names like VirusProtectionPro). Rather than blindly following an older July 23 thread by @overwhelmed, get a tailored look: post a fresh HijackThis log plus a few system details so responders can recommend precise removal steps. Immediate containment helps—disconnect from the network if the machine is actively blocking tools or displaying persistent alerts.

Suggested triage (do these before posting the log):

  • If possible, back up any personal files to external media.
  • Reboot to Safe Mode (or Safe Mode with Networking if you need downloads).
  • Run an up-to-date reputable anti-malware scanner (for example, a current offline or safe-mode scan) and save the scan log.
  • Run HijackThis and paste the full log into your reply.
  • If malware prevents downloads or scans, use a clean PC to download portable tools to a USB stick or consider an offline rescue disc.

When you post, include: OS and service pack, 32/64-bit, installed antivirus, exact behavior when the bubble appears (does it open a GUI, block programs, show fake alerts?), and the HijackThis log. Helpers will look for suspicious startup entries, services, BHOs, and executables running from temp or oddly named folders. Avoid running advanced cleaners (Combofix, registry edits) unless a trusted helper directs you—those steps can break a system if used incorrectly.

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