I found out the virus was false whn bitdefender was ran with McAfee. Uninstalled McAfee, installed AVG- No Virus. Still can't open internet explorer in the users accounts, but will work in the administrative account. Installed firefox and still no help. Ran adaware & spybot-nothing. Help Please.
lowleft 0 Newbie Poster
New computer infected with newpolywin32. McAffee can't remove nor Bitdefender. Any help would be GREATLY appreciated! :'( :confused:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:38 PM, on 8/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Documents and Settings\Mickie Neel\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070807
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070807
O2 - BHO: Adobe PDF …
lowleft 0 Newbie Poster
Thanks! Your AWESOME!! Everything works again!
:cheesy:
lowleft 0 Newbie Poster
Cool! Did everything you asked and here is my new hijackthis log. Thanks!!!
Logfile of HijackThis v1.98.2
Scan saved at 4:57:31 PM, on 10/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\locator.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Stardock\TrayServer.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\tbctray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\WINDOWS\twain_32\S6U12BX\WATCH.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\hijack this\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebBlinds - {4F92B827-1E56-4E30-A978-A17A7861A606} - C:\PROGRA~1\OBJECT~1\WEBBLI~1\webblinds.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar1.dll
O2 - BHO: NAV Helper …
lowleft 0 Newbie Poster
Ok! I did everything you said to do in safe mode and rebooted. This is my new log of hijackthis. Thanks so MUCH!!!!
Logfile of HijackThis v1.98.2
Scan saved at 5:47:52 PM, on 10/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\locator.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Stardock\TrayServer.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\tbctray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\twain_32\S6U12BX\WATCH.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\hijack this\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebBlinds - {4F92B827-1E56-4E30-A978-A17A7861A606} - C:\PROGRA~1\OBJECT~1\WEBBLI~1\webblinds.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
lowleft 0 Newbie Poster
I ran CWShredder and cleaned a few more things. Can anyone tell me what else I need to clean up. I re-ran Hijackthis. :cry:
Logfile of HijackThis v1.98.2
Scan saved at 8:26:34 PM, on 10/9/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\locator.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Stardock\TrayServer.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\documents and settings\administrator\local settings\temp\RmgeY5z.exe
C:\documents and settings\administrator\local settings\temp\mPkKFex1u.exe
C:\WINDOWS\System32\atl34062.exe
C:\WINDOWS\System32\tbctray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rpcml3a.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\WINDOWS\twain_32\S6U12BX\WATCH.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Documents and Settings\Administrator\My Documents\hijack this\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebBlinds - {4F92B827-1E56-4E30-A978-A17A7861A606} - C:\PROGRA~1\OBJECT~1\WEBBLI~1\webblinds.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} …
lowleft 0 Newbie Poster
I ran spybot, adaware, and disabled window blinds. Can anyone tell me wht I need to get rid of to make my computer work right again? :rolleyes: Thanks
Logfile of HijackThis v1.98.2
Scan saved at 7:00:43 AM, on 10/9/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\locator.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Stardock\TrayServer.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\documents and settings\administrator\local settings\temp\RmgeY5z.exe
C:\documents and settings\administrator\local settings\temp\mPkKFex1u.exe
C:\WINDOWS\System32\atl34062.exe
C:\WINDOWS\System32\tbctray.exe
C:\WINDOWS\system32\usroci.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\system32\vmhuclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\WINDOWS\twain_32\S6U12BX\WATCH.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Documents and Settings\Administrator\My Documents\hijack this\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebBlinds …