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A customer has called to let me know that they cannot see other computers or access the network. You ask the customer if there is a red X through the network icon in the notification area. The customer informs you that there is not. You then ask the customer if … 
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One of my customers is using a wireless network with WPA security. When the customer looks in the notification area they notice that the network connection has a red X through it & they are unable to connect to their network. Please help
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One of my customers tried to access a folder on the server that they could previously access, however they get the following message: “The link you are trying to access is unavailable or missing, try checking your spelling and try again”.
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One of my customers has a switch in their office. Your customer has called to inform you that they cannot do anything – such as network resources. The customer has informed you that there are no lights on the switch. please help with what the cause/s could be 
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