I'm looking for a support chat system that I could integrate with my own web application. I've searched for a while and just found these two options:
As the first one has a developers license, it seems to me that the product is quite old and I'm not sure about being updated with new technologies (websockets). The second one doesn't have a dev license :\
The features that I'm looking for are:
- Proactive Chat (the operator can start a chat with the client)
- Chat Transfer between operators
- Chat Logging
- Canned messages (if possible)
Does anyone knows another option?