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Having all your data wherever you go is useful beyond measure. A Web-based service and series of open APIs unveiled this week by Microsoft is intended to offer a solution to keeping all our devices in sync. If I had a dollar for every time I accessed an Outlook contact, set a reminder with my desktop-synchronized Palm Treo (or heard Microsoft claim to know "the way"), I could solve world hunger. With the official announcement on Wednesday of Live Mesh, Microsoft revealed its vision of an open Web service that would “connect and bring devices together,” according to Amit Mital, …

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Most people today would likely say that whenever they need to call any kind of customer/technical support, they have a horrid experience, or at least something far less than what is implied by company slogans and mission statements that go on about how important "each and every" customer is to them. The truth is, most companies don't care about you. They are blatantly lying when they say they do. You are no more than a single entity of a demographic, a sale or a monthly bill to them, and they have discovered an ingenious method for beating you down over …

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The End.