It's not a bug. Our web traffic has just been super crappy lately, advertising revenue is down, and donations are way down too. The pool in which we pay cashouts comes primarily from donations, with a little bit extra thrown in from ad revenue to cover everything. Unfortunately, what happened was when the bug was fixed last month, suddenly everyone cashed out all at once, and I am waiting for my PayPal balance to replenish enough in order to pay everyone who requested a cashout. (It's all automated ... every Friday it checks to see if there's enough $ in order to process all the cashouts, and if not, it tries again the following Friday).
Yes, I'm sure of that too. However, I made my question because from user point of view is not much clear how the reward system works, last month came out there was a bug that didn't allowed the submission of cash requests. Now it was in pending status for a month. Since there is not a FAQ which explains these aspects of the system, I thought it was time to ask. Dani explained the reason very well, that's why I'm thankful to her.
If my question sounded rough, I'm sorry about that. Bye!
As mentioned, there was a bug last month that was preventing people from requesting a cashout. As soon as the bug was fixed, everyone suddenly requested a cashout all at once! That's why it's taking a long time for me to get all the funds together to pay it all out.
This is also a good explanation as to why the system was designed for points to expire after a year. It's not feasable for us to allow someone to accumulate points over the course of many years and then suddenly cashout five years of points all at once.