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Hi,
Over the last week my PC has been shutting down will playing a game or burning a disc. When it reboot a get the messge "your computer has recovered from a seroius error" click here

When i click on the hyper link it give me 2 rows of letter and number that make no sense.. thereis also a message stating that a dumpfile has been created, I have opened this file and its massive and it make no sense to me at all.

Is there anywhere on this site I ca upload the file for someone to have a look at and maybe advise way my PC is shutting down.

Glas

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Dani AI

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Given ’s report of reboots only under heavy load and the large dump file, hardware-stress causes should be investigated first. ’s heat suggestion is sensible — when crashes occur during gaming or burning, thermal, power-supply, memory, and driver/firmware faults are the likeliest categories.

  • Cooling and temperatures — inspect case airflow, fans, and heatsinks for dust or obstruction. Record idle and load temperatures with monitoring utilities (CoreTemp, HWMonitor, GPU-Z). If temperatures approach vendor limits under load, reseat coolers and replace thermal paste, and confirm fans spin at expected speeds.

  • Power supply — burning discs plus gaming raises peak draw. Check PSU voltages with a meter or try a known-good PSU. A marginal PSU can cause spontaneous reboots under load.

  • Memory — boot MemTest86+ and run several full passes; test modules singly to isolate a faulty DIMM. Intermittent RAM errors often appear only under stress.

  • Drivers and firmware — update graphics, chipset, and IDE/SATA drivers; check optical-drive firmware if burns trigger the fault. Restore BIOS defaults and disable any overclocking before testing.

  • Storage and filesystem — run chkdsk and review SMART attributes for the system disk; transient I/O errors can provoke crashes during high I/O (burning).

  • Dump collection and analysis — the small minidumps in C:\Windows\Minidump are the most useful and easy to share. Compress those files; quick parsing can be done with BlueScreenView or WhoCrashed, while WinDbg with symbols gives a full analysis. The full MEMORY.DMP is large and often unnecessary.

Safety note: power down and unplug before touching components and follow ESD precautions. For a focused remote diagnosis, include the minidump(s), MemTest logs, and the Event Viewer entries nearest each crash so helpers can run targeted analysis.

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Member Avatar for Glasgow

BCCode : 9c BCP1 : 00000000 BCP2 : F771B050 BCP3 : B2000000
BCP4 : 1040080F OSVer : 5_1_2600 SP : 2_0 Product : 256_1

this is the error Signature I get....

Glas

Member Avatar for The Dude

There might be a HEAT issue in your tower,this would cause a reboot and since it only happens while playing a game or doing some other involved task,i would think it might be that....

Have you checked to make sure nothing is blocking your fans,etc??


Good luck!

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