Member Avatar for apcodonny

I have an airport extreme that I want to connect to my quest wirless router when i do connect the airport nothing happens i cannot get on the internet using the airport what am i doing wrong never had this problem when using verizon

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: the situation described is usually a simple configuration mismatch rather than a hardware fault. is correct that DHCP needs to be provided by one device, and is right to flag the "two routers in series" problem. The practical choice is either let the Quest do routing and make the AirPort an access point, or put the Quest into modem/bridge mode and let the AirPort do DHCP/NAT. Doing both at once causes the AirPort to appear "dead" on the internet.

Recommended checklist and sequence:

  1. Decide which device will provide DHCP/NAT. If the Quest stays as the router, set the AirPort to bridge (Router Mode = Off). If the AirPort should be the router, put the Quest into bridge/modem-only mode and set the AirPort to DHCP+NAT.
  2. Physically connect with a single Ethernet cable between the two boxes, then open AirPort Utility and apply the matching Network/Internet settings. After applying, power-cycle both devices.
  3. Verify addressing: in AirPort Utility (or the Mac/PC network status) confirm the AirPort's WAN/Internet address. If that address is in a private range (10.x.x.x, 172.16.x.x–172.31.x.x, or 192.168.x.x) while the AirPort is also doing NAT, double NAT exists and must be resolved.
  4. If the AirPort never gets an IP: swap the Ethernet cable, try a different LAN port on the Quest, and connect a laptop to the same port to confirm the Quest is handing out addresses. A factory reset of the AirPort (via the reset button) can clear stubborn config corruption.

Notes and cautions: double NAT breaks inbound services (VPN, port-forwarding, games); prefer a single router. If the Quest has no bridge mode, running the AirPort in bridge mode (access point) is the least disruptive option and disabling the Quest Wi-Fi avoids SSID/conflict problems. Firmware/AirPort Utility updates and good CAT5/6 cables also prevent avoidable failures.

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Member Avatar for Fazza

As far as I am aware all you need is a router that has DHCP (automatic IP addressing) and your Airport Extreme should pick up an IP address and then you Apple Mac should detect the Airport Extreme and let you connect to it and set it up.

I assume you have installed the latest Airport Extreme software?

Member Avatar for thommy

Just like you, I also have this kind of experience, in which I got this hard to solve. But with the help of this thread, all of my worries were all gone because this gives me an idea on how to solve this.


Great thanks!

Member Avatar for Fazza

Thommy, how have you got yours setup at the moment and what are you going to try to resolve your issue?

Member Avatar for tje210

gotta set up that quest router in bridging mode, or take it totally outta the loop if possible. as things stand, you have 2 routers hooked up in series in your house, which isn't a good idea.

if you need anthing else, just holler...

Member Avatar for adi101

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