Apple iPad is no good for business (says Windows Tablet manufacturer)

happygeek 1 Tallied Votes 1K Views Share

If you look past the inevitable consumer lust for anything new and Apple shaped, does the iPad actually live up to the hype? I've already made my own feelings on why the iPad will be no game changer (at least not in version one form) quite clear, although the chances are high that I'll end up buying one as I'm pretty much the target market. Early adopting tech consumer with more money than sense. Business buyers, on the other hand, should not get caught up in the hype over the iPad because according to tablet PC manufacturer Motion Computing it is "seriously lacking in business features".

The company is the first to admit that the Windows-based tablet revolution has been a quiet one, with little consumer marketing, but such devices have become critical hardware within industries such as health care, construction and field service nonetheless. Nigel Owens, a Vice President at Motion Computing, says "There is a lot of customisation and support needed to sell effectively to hospitals. You need the right form factor, the right cases, the right docks and/or carts, the ability to disinfect the tablet and integrate it with electronic medical records. The iPad’s touchscreen is also too fragile for construction sites or the day-to-day abuse of hospital settings".

But wait, there is more: "Apple’s iPad uses the finger-based touch of the iPhone. While fine for viewing Web sites, watching movies and exploring music collections, it falls flat for more business-oriented tasks. A finger is inherently imprecise. Look at a spreadsheet - can you imagine trying to drag a cell from one place to another?" Nigel says, adding "Or take nurses using tablets to fill out complicated patient admission forms filled with tiny fields - they’ll prefer stylus-based tablets like Motion’s. So will construction foremen wearing gloves or sporting dirty, greasy hands".

Surely, though, these are rather specialist markets and not ones that Apple is looking at breaking into with the iPad. It's a consumer device, a big gadget, through and through. You might even say that Motion Computing is not comparing Apple with apples.

Dani AI

Generated

and correctly frame the trade-off: tablets can be brilliant productivity tools, but “business” covers many different environments. The iPad’s early model was consumer-first, and Motion’s critique highlighted real vertical needs — precision input, disinfectability and ruggedness — that a general-purpose consumer slate did not address in 2010.

Apple moved into enterprise more aggressively after 2010 (notably announcing an Apple–IBM enterprise partnership on July 15, 2014) and later introduced hardware and software aimed at pro workflows: the larger iPad Pro and the Apple Pencil (announced Sept 9, 2015; available Nov 11, 2015) brought low-latency stylus input and split-screen multitasking that closed some of the gaps Motion called out. Apple/IBM partnership (July 15, 2014). (apple.com) iPad Pro / Apple Pencil (Nov 2015). (apple.com)

Evidence from medicine shows the result is mixed but real: iPads have been adopted for rounds, decision support and patient education, though studies (residency deployments beginning Oct 2010) report that expectations sometimes outpaced early practical gains. See a J Med Internet Res study (2013) and a year-long PMC study of medical-student iPad use for clinical decision support. J Med Internet Res (2013). (jmir.org) PMC study. (pmc.ncbi.nlm.nih.gov)

That said, specialised verticals kept using rugged Windows tablets. Vendors continued to ship pen-first, disinfectable, glove-capable devices (and partnered with digitizer makers for high-precision pens) because those environments demand MIL/IP ratings, specific docking and cleaning workflows. See Wacom’s note on Motion’s R12 adoption of pen technology for harsh conditions. Wacom press release (2014). (wacom.com)

Practical takeaway: map the actual workflows (tiny form fields, glove use, disinfecting, EMR integration). If precision and ruggedness are critical, test rugged Windows tablets with active pens. If the workflow is primarily reading records, annotations, email and bespoke enterprise apps, an iPad + Apple Pencil + enterprise MDM/AppleCare pilot will often suffice.

GuyClapperton 12 Staff Writer

This is very much the point I made to the PR who sent me the same comments this morning. He said he'd spoken to a number of app developers who were interested in putting business software onto the iPad.

More fool them, say I.

happygeek 2,411 Most Valuable Poster Team Colleague Featured Poster

Depends upon the nature of the business and the type of software, I can imagine any number of scenarios where the iPad and niche business will be a good match (have a chat with Jon Honeyball if you want a huge list of likely looking business applications) - but for anyone to base an argument on why the iPad will fail around markets it has no intention of trying to enter is truly bizarre.

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