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Kiba Ookami 0 Junior Poster in Training

Hey all, I've got a problem. Well, a line of problems accually. I'll bring you up to date.

I reciently got Verison DSL. And as users know, you need a network interface card in order to hook your pc to the modem, a Westell Versalink 327W. (Though I wonder why I can't use the ethernet port on my motherboard?)

I got the account set up, and manualy conected whenever I needed to (start menu, connections...) but a few days after, I ended up stuck on the verison webpage telling me I was behind on billing. However, I wasn't, and after a long time in between billing and tech, a tech had me change a few settings on a webpage so that my modem was "Always on", and had me delete the software dialer.

This worked for a bit.

However, if my cable becomes unplugged, or if my modem is cut off (Keep in mind that my PC is downstairs, the modem was upstairs connecting to the upstairs PC then down to mine) or something like that, it tended to do a funny issue on log in.

What would happen is this: If my modem is turned on, and an ehternet cable runs to my network card, then when I boot the PC and get the the log in screen, the PC would freeze for about 8 seconds, then resume for 3 seconds, and from there it keeps cycleing that issue again and again.

Calling tech support, they had me do a bunch of rigamaro involving resetting the modem (Yes, I've tried that) and, when the PC started behaving correctly, going back to the web page and resetting the "Always on" connection.

Seince the first issue, this has happened 3 times, and its starting to get extremely annoying. I've tried calling Netgear, but their tech support is another moron corperation--2 hours (yes, 2 because 11:30 pm to 1:30 am is 2 hours) on a phone with a guy who's native language is indian, dosn't get me anywhere.

Thus updated on the situation, my question is this.

1)Whats causing the lock ups?
2)Could the "always on" bit be causing issues? Because seince then, I've been unable to download anything using BitTorrent, or any file share, if the file is of a significant size.

I'd really appreciate any help dearly.
Regards,
Kiba

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Dani AI

Generated

For : a focused troubleshooting checklist and practical fixes that target the two symptoms you described — boot/login stalls when the NIC is connected, and failures with large P2P downloads.

First, isolate hardware vs. software. Swap the FA311 for the motherboard Ethernet (or a different NIC) and try a different cable/PCI slot. If the problem moves with the card, the adapter is suspect. If it stays with the PC, try a static IP to rule out DHCP delays and check the System/Application logs in Event Viewer for driver or TCP/IP errors. Useful quick commands to run in a Windows command prompt:

ipconfig /all
ipconfig /release
ipconfig /renew
netstat -an

Driver and adapter settings often cause the logon stall. Update to the latest Netgear driver, then, in Device Manager -> NIC -> Properties -> Advanced, disable offload features (Large Send Offload, TCP/UDP checksum offload), set Speed & Duplex to a fixed 100 Mbps Full Duplex (not Auto), and under Power Management uncheck “Allow the computer to turn off this device to save power.” Also temporarily disable Client for Microsoft Networks and mapped network drives to see if logon timing improves.

For BitTorrent/large-file problems, consumer gateways and ISP-supplied modems can run out of NAT/connection-tracking entries under many concurrent P2P connections. Reduce the client’s simultaneous connections, enable UPnP or manual port-forwarding, or briefly place the PC in the router’s DMZ to test (note: DMZ removes firewall protection for that host). Check with netstat for huge numbers of TIME_WAIT connections as a sign the router is being overwhelmed.

If these steps don’t help, test the FA311 in another machine, or replace it. Replacing the card is often the fastest resolution when hardware behaves intermittently despite driver/config changes.

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