Hi guys, I'm new - and just wanting some advice.
I am trying to find a solution to a friend’s computer problem.
The monitor is blank when the computer boots. I can see brief preliminary startup screens, but then it goes blank.
Have checked power/data cable etc and all seems fine.
When the computer is on, and then I turn the power off and then on again at the monitor I see the desktop image on the monitor briefly for about two seconds, then it goes blank again. It does this consistently if I turn power on/off at the monitor.
I don’t think it is a video card problem because I can see the monitor working fine (albeit briefly)
I don’t think it is a resolution conflict – resolution is set at 1024x768 High colour
It could be power saving or bios issue? Suggestions on how to fix it given the screen is blank regardless of whether I startup in safe mode or when I try to access the bios setup.
OS is Windows XP
Hardware – HP Pavillion 6501, Monitor – Samsung Flat Screen Sync Master 710V
Appreciate your help.