a virus on my computer wont let me use the internet, it can connect with limited access but no further. It will not let me run network diagnostics and says that i have to activate it manually. When i try to activate it manually, i get a message saying
"Windows could not start the Diagnostic Policy Service on Local Computer.
Error 5: Access is denied"
When i try to activate the firewall, i get a message saying
"Security Center can't turn on Windows firewall
Turn on Windows Firewall manually"
then when i try to update the Firewall settings, i get an error message saying
"Windows Firewall was unable to make the requested updates"
Does anyone have any idea as to how i could get rid off this virus? It doesn't get detected when i run a virus scan...