Member Avatar for svikik

:rolleyes: Hi!
I have some new problem in Internet. When I click on some site links, white page is just opened. So I can see just the main pages of the sites.
What can it be? How to fix this problem?
This is my HT file:

Logfile of HijackThis v1.99.1
Scan saved at 12:07:57, on 5/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
D:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ynet.co.il/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

May be you can see here some spiwares?

Thank you very very much!

svikik

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  • Latest Post Latest Post by DMR

Dani AI

Generated

Quick, practical addendum tied to the thread: the symptom described (site shells load but some links open a white/blank page) is a common Internet Explorer rendering problem on Windows XP/IE6 that often has non‑malware causes. ’s suggestion to repair/reset IE and ’s report that the IEFIX tool solved the issue match the usual fixes below — a concise, prioritized checklist and a couple of caveats.

Recommended sequence (do these in order):

  1. Clear Temporary Internet Files/cookies and test with IE started in “No Add‑ons” mode.
  2. Disable non‑Microsoft add‑ons (Manage Add‑ons) and retest.
  3. Reset Internet Explorer to default settings (Tools → Internet Options → Advanced → Reset). (support.microsoft.com)
  4. If the problem persists, re‑register core IE DLLs (run from an elevated prompt): 
regsvr32 urlmon.dll
regsvr32 actxprxy.dll
regsvr32 shdocvw.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll

Follow with an IE/OS restart. Re‑registering these components is a documented fix for blank/white pages. (support.microsoft.com)

Additional checks and cautions: verify LAN/proxy settings (no unexpected proxy), run a System File Checker pass (sfc /scannow on XP may require the original CD), and scan with updated AV/anti‑malware (some Trojans can alter IE behavior). Disabling add‑ons and clearing the cache are standard troubleshooting steps. (learn.microsoft.com)

Longer term: XP and legacy IE versions are unsupported and increasingly insecure; consider upgrading or using a modern browser (or IE mode in Edge for legacy sites). Create a System Restore point before making registry/DLL changes or running SFC, and run the commands with administrative rights. (learn.microsoft.com)

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Member Avatar for DMR

Although it's not an absolute indication that your entire system is infection-free, that log is squaky clean. :)

Problems like you describe are pretty common with Internet Exploder, and many of the causes are not virus/spyware-related.

1. Use our Search function to find the many threads that we've had on the subject in our Web Browsers forum, and see if any of the suggested remedies do the trick for you. Here are some search keywords that should return relevant results:

page explorer display secure blank sites


2. Download and run the (free) utility; it might help.


3. If nothing above helps, repost here, let us know what you've already tried and what the results were, and we'll take it from there.

Member Avatar for svikik

Thank you, DMR!
I've tried IEFIX and it worked.
My IE doesn't do problems anymore.
:D

Thanks again!

Member Avatar for DMR

Great; I'm glad that worked for you. :)

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