Thanks for helping me out. Here's the scoop. New laptop, low level of technical expertise, running Symantec Antivirus version 9. So I recieved some sort of Trojan horse via email buddies I think, and I have tried various things to get rid of it, all to no avail. I keep getting an Aurora pop-up online when I used to never get pop-ups. I really don't know what to do and would REALLY appreciate any help someone could give me.