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Im not sure what to do about this. Itall started with a red circle and white X, from which a balloon popped up filled with grammar and spelling errors. I found this suspicious but it installed on its own even though I did NOT click on it.

Now my computer is infected without a doubt and I dont know what to do. D:

Before they got offline a friend directed me to this forum and said i should post this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:48:18 PM, on 2/3/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
C:\WINDOWS\system32\Pen_Tablet.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Furcadia\Furcadia.exe
C:\Program Files\Furcadia\furc_on.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Haley\Desktop\Analysethis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [taskmandb.exe] C:\DOCUME~1\Haley\LOCALS~1\Temp\taskmandb.exe
O4 - HKCU\..\Run: [Imgbe] rundll32.exe "C:\Documents and Settings\Haley\Application Data\Adobe\Update\mmcnat.dat""
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (file missing)
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing)
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5644 bytes

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  • Latest Post Latest Post by jholland1964

Dani AI

Generated

Agreeing with , the HijackThis output and the symptom description are consistent with a trojan that hooks into Explorer, disables AV components and drops executables into Temp/AppData. Immediate containment is important: isolate the PC from the network, stop using it for any account logins, and copy only essential personal files to external media for later scanning on a clean machine.

The log shows classic red flags (user-run items launching from Temp/AppData, BHOs pointing at missing files, antivirus services listed but with missing binaries, and proxy-related settings). After a tool that terminates malicious processes has been run, follow with reputable on-demand scanners (Malwarebytes and a second-opinion scanner are sensible choices). Before removing startup entries, capture a copy of the registry/HiJackThis log and create a system restore point or image so changes can be undone. Use Autoruns or msconfig to inspect and temporarily disable questionable autoruns rather than immediately deleting keys; remove them only after scanners confirm they are malicious.

If executables are blocked or scanners fail, boot the machine into Safe Mode (or use a clean PC to prepare portable scanners on USB) and run the same workflow from that environment. If that still fails, boot from a trusted rescue ISO/USB from a clean system and scan offline. After a successful cleanup, clear old System Restore points (they can harbor reinfection) and verify browser proxy/hosts entries have been reset. For systems running Windows XP SP2, a full reinstall and move to a supported OS is the safest long-term solution because legacy systems remain highly vulnerable.

Checklist (concise): isolate network; run a process-killer; run multiple on-demand scanners; inspect and disable autoruns; scan from rescue media if needed; backup and scan personal files on a clean PC; consider full reinstall for XP systems.

Member Avatar for jholland1964

Download RKill to your desktop. There are three versions of rkill all identical except that each one uses a different extension in order to avoid being blocked by a trojan:

http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr


Download all three and try from top to bottom until you get one to work.

BE AWARE that some AV apps will give you an alert when you try to download RKILL.PIF - Just ignore the warning and continue.

I would recommend downloading them all and try each one until one of them loads. Once you get rkill to run I would recommend IMMEDIATELY (before the trojan hooks itself back into explorer) DO NOT REBOOT the computer as this will allow the infection to begin again.
Double-click on the rkill.com in order to automatically attempt to stop any processes associated with the infection.
Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the infection when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the infected processes running . So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the guide.
I say again:

Do not reboot your computer after running rkill as the malware programs will start again.

Now continue with the rest of these instructions:
Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

REBOOT after running MBA-M!

Next do the following:
Please Run the ESET Online Scanner and post the ScanLog with your post for assistance.

* You will need to use Internet Explorer to to complete this scan.
* You will need to temporarily Disable your current Anti-virus program.
* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.

Reboot the computer.
Once rebooted run a new HiJackThis scan and save the log.
Post back here with the MBA-M log, then the ESET log and finally with the new HJT log.
Judy

Edited by jholland1964 because: n/a
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