On the 18th I ran across some malware via a pop-up. I had zonealarm firewall and anti-virus and malwarebytes on my system but was worried that I might have been infected so I did a scan with malwarebytes and it found a malware.trace file called avdrn.dat which it said it removed. I rebooted and my system would blue screen after a bit and then reboot on its own (and continue to loop like that). I could go into safemode and could still access the net. I later discovered the files that were causing the constant reboot and have done a host of things over the last several days but cant seem to get rid of a .sys file in the system32\drivers folder. Malwarebytes keeps detecting it and removes it (but you have to reboot) but then it is returns on reboot. The name of the file is mueizoc.sys I could not find another file by the same name (on the web) so I suppose it is random. The creation date for this file is the same day as my infection. I was originally able to get on the web in safe mode but cannot do so now so am posting this via my laptop. I have tried to reset my tcp/ip settings at a cmd prompt but get the following:
the following helper dll cannot be loaded: napmontr.dll.
the following helper dll cannot be loaded: dot3cfg.dll
Warning: Could not obtain host information form machine: some commands may not be available. The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
I cannot post any files from that system as I cannot copy files or move files from it so I am sure it makes it darn hard for you to help me. If I could just get it online so I could post a hijack file, etc... I am sure I could probably get it turned around.
Would it do any good to delete the file by going through the process found at the following link (tells how to take control of a file and then you can delete it).? http://www.howtogeek.com/howto/windows-vista/how-to-delete-a-system-file-in-windows-vista/
Thx in advance for any assistance you might be able to offer.