XPSPZ | How can I remove this?

Question

faisalniazi 0 Newbie Poster

21 Years Ago

Hey guys..

I have this nasty bug that keeps halting my internet and shutting my Mcafee off..

XPSPZ.EXE

I have tried to permenantly remove with Microsoft AntiSpyware Beta,
I have also tried to remove with Spyware Bot..

It just doesnt stop... Any help is good!!

Bye..

microsoft virus-malware

2 Contributors
5 Replies
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1 Day Discussion Span
Latest Post 21 Years Ago Latest Post by magusdf

Dani AI

Generated 9 Months Ago

This thread describes a classic persistence trojan: a process (xpspz.exe) that kills Task Manager and security tools and survives scanner runs. provided the HijackThis log and correctly pointed out that a number of startup/service entries look malicious. The next steps below avoid re-running the same scans and focus on offline removal, safe deletions and cleaning the residual autostart/registry traces that allow reinfection.

Recommended focused workflow (do these in order; back up the registry before editing):

Isolate the machine from the network.
Prepare a bootable rescue environment on another computer (small ISO burned to CD or USB) and run a full offline scan — this removes running components that normal Windows scanners can't reach. If a rescue boot is not possible, use the Windows Recovery Console or a command prompt where the malicious process is not active.
From a working command prompt locate and remove the file(s):

dir /s /b c:\xpspz.exe
attrib -s -h "C:\path\to\xpspz.exe"
del /f /q "C:\path\to\xpspz.exe"

Remove persistent autostart and service entries after the file is deleted (backup first):

sc stop "ServiceName"
sc delete "ServiceName"
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "Name" /f

After removal, boot normally and run a second offline/full scan to catch leftovers. Use a process/auto-start inspector (Process Explorer / Autoruns) to find renamed or bogus items that mimic legitimate Windows components; file name alone is not proof of legitimacy — check path, file properties and digital signatures.

Troubleshooting notes and cautions: rootkits are common with this behavior — run a dedicated rootkit checker. If bandwidth is the constraint mentioned earlier, download rescue ISOs and small tools on another machine and transfer via CD/USB. If system instability or missing system files remains after cleanup, back up personal data and consider a clean OS install. Finally, after the machine is clean, change all passwords that were used on the infected PC.

All 5 Replies

magusdf 0 Junior Poster in Training

21 Years Ago

if you can start your compuer in safemode
try to run your antivirus software
see if it comes up with a name for this trojan
they are usualy very hard to remove but with a name you should be able to have a good start

magusdf 0 Junior Poster in Training

21 Years Ago

here it is..
Logfile of HijackThis v1.99.1
Scan saved at 22:54:18, on 07/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Utilities & Programs\Antivirus\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: VBRunDLL Class - {197B8CA4-E215-46DD-8F33-E0544A80E5C4} - C:\WINDOWS\System32\vbrundll.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\TelkomInternet Web Accelerator\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccdrdll] C:\WINDOWS\ccdrdll.EXE
O4 - HKLM\..\Run: [ghmqenc] C:\WINDOWS\ghmqenc.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - Global Startup: TelkomInternet Web Accelerator.lnk = C:\Program Files\TelkomInternet Web Accelerator\telkominternetaccel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.addictivetechnologies.com (HKLM)
O15 - Trusted Zone: *.addictivetechnologies.net (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.megapornix.com (HKLM)
O15 - Trusted Zone: *.overpro.com (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll (file missing)
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\sfetsvc.exe

Can be problem
i'm not familiar with crypserv so i would double check if its something that you may have installed
and real update tends to be a bad thing when you are running of a dialup connection

Possible problem
if you have the google toolbar i would highly recoment removing it running hijackthis again and putting it back after you clean your system
there are many trojans / spyware that pose as files for the google toolbar
and it hard to keep track of them all
anything web accelerator sets off a flag to me - but there are times when a user actually sets up a legitimate program for it i would just double check those

Definite problem
this one is definetly a trojan
WIN32.RBOT Trojan Variant
thats just a generic name the file will have a specific tag assigned to it

recommendations:
boot your system in safe mode
run your Anti virus, spybot, microsoft adaware thing, then run hijack this and take care of the things above
make sure if you have a network connection to unplug that

also about the viruses that your program deleted
it probably just found an entry from it
never just rely on that
it is usually a good idea to folow up on the virus name
example "WIN32.RBOT" from your local antivirus website
symantec.com > latest threats
mcaffe.com > virus information library

you will find a nice set of removal instructions and things that the virus program doesn't do 80% of the time

hope this helps,
MagusDF

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faisalniazi 0 Newbie Poster · Answer 1 · 2005-07-08T01:24:24+00:00

Ok I will try that..

plus.. I was showing my hijack this report before.. but you guys kept on asking me to download this and that.. I cant do that on my snail connection of 56K here.. the files you guys asked me to download are like 10 MBs.. I got most of them but still my process was left unfinished.. I will post my hijackthis again..

Bye.

faisalniazi 0 Newbie Poster · Answer 2 · 2005-07-08T03:05:17+00:00

here it is..

Logfile of HijackThis v1.99.1
Scan saved at 22:54:18, on 07/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Utilities & Programs\Antivirus\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: VBRunDLL Class - {197B8CA4-E215-46DD-8F33-E0544A80E5C4} - C:\WINDOWS\System32\vbrundll.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\TelkomInternet Web Accelerator\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccdrdll] C:\WINDOWS\ccdrdll.EXE
O4 - HKLM\..\Run: [ghmqenc] C:\WINDOWS\ghmqenc.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - Global Startup: TelkomInternet Web Accelerator.lnk = C:\Program Files\TelkomInternet Web Accelerator\telkominternetaccel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.addictivetechnologies.com (HKLM)
O15 - Trusted Zone: *.addictivetechnologies.net (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.crazywinnings.com (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.megapornix.com (HKLM)
O15 - Trusted Zone: *.overpro.com (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll (file missing)
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: Windows VisFx Components - Unknown owner - C:\WINDOWS\sfetsvc.exe

faisalniazi 0 Newbie Poster · Answer 3 · 2005-07-08T03:07:34+00:00

Oh BTW it found 13 viruses..

I used Trend Micro standalone uptodate version.

xpspz.exe is still running and it just turned of my Taskmanager, Mcafee and soon it will be the net connection.

Bye.

XPSPZ | How can I remove this?

Dani AI

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