Help - I hate spysherrif and the like

Question

Smokem 0 Newbie Poster

21 Years Ago

To start off with I have run Adaware, Trendmicro, Norton, And looked up lots, Below is my HJT file.

Any help with this would be greatly appreciated, Ihave fought this all night long and am ready to wipe out the drive and start over, after 6 yrs as a tech I am finally ready to give up...

HELP!!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MediaKey\OSD.EXE
C:\Program Files\MediaKey\Versato.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Dad\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts:
O1 - Hosts: x.
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: www.vesbiz.biz
O1 - Hosts: vesbiz.biz
O1 - Hosts: www.pizdato.biz
O1 - Hosts: pizdato.biz
O1 - Hosts: www.aaasexypics.com
O1 - Hosts: aaasexypics.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: www.awmcash.biz
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: fregat.drocherway.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: www.toolbarpartner.com
O1 - Hosts:
O1 - Hosts: megapornix.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: greg-tut.com
O1 - Hosts: www.greg-tut.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: iframeprofit.com
O1 - Hosts:
O1 - Hosts: topsearch10.com
O1 - Hosts: www.topsearch10.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: www.crazy-toolbar.com
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts:
O1 - Hosts: www.txiframe.biz
O1 - Hosts: procounter.biz
O1 - Hosts: www.procounter.biz
O1 - Hosts:
O1 - Hosts:
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Versato] "C:\Program Files\MediaKey\MagicRun.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *. (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - Trusted IP range: (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) -
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Thanks in advance

Smokem

microsoft virus-malware

4 Contributors
17 Replies
305 Views
6 Days Discussion Span
Latest Post 21 Years Ago Latest Post by Smokem

Dani AI

Generated 9 Months Ago

Good outcome so far — this is a classic case of scareware persistence that lives inside a single user profile. ran the right scans and got one profile clean; the fact the fiancee's profile kept restoring the bad background points to profile-level persistence (hidden executables, per-user autostart entries, scheduled items or a registry hive value kept in that account). 's layered-scan advice and ’s policy tweak were useful leads.

Complementary steps that often finish the job: use autorun/profile-audit and process-inspection tools to reveal hidden startup points (export findings before changing anything), and run an offline/rescue scan when files refuse deletion from inside Windows. Inspect per-user application-data areas, the per-user Startup locations, and the hosts file for redirects — remove only confirmed malicious files and keep a quarantine copy until results are certain. If the desktop setting is forcibly re-applied only inside one account, load that user hive for inspection rather than relying solely on scans run from another account.

When a profile stays stubborn, rebuilding the profile is usually cleaner and faster than endless chasing. Recommended workflow: create a new administrative account to generate a fresh profile, copy only personal data (documents, media, exported bookmarks and scanned email stores) — avoid copying executables, scripts, and hidden AppData settings — scan everything before importing, then remove the old profile and any related restore snapshots. System Restore can retain traces, so clear restore points during the cleanup process.

Longer term: run daily activity from a limited (non-admin) account, keep OS and browsers patched, disable autorun for removable media, and maintain layered defenses (up-to-date AV + on-demand anti-malware + script/blocking tools). If intermittent symptoms persist after exhaustive cleaning, a full reinstall from trusted media is the only guaranteed cure.

All 17 Replies

DMR 152 Wombat At Large

21 Years Ago

Good work on your part- your latest log is very clean. :)

Are you still seeing any symptoms of infections? If so, give us some specific info on that.

dlh6213 27 Posting Maven

21 Years Ago

Log on to her account, scan with hijackthis, and post the log please.

I would also suggest removing Viewpoint Manager (using Add/Remove Programs), and then go to C:\Program Files and delete the Viewpoint folder.

DMR 152 Wombat At Large

21 Years Ago

You said "can't get her desktop back"; can you give us specific information on just what you mean by that please?

These are all thin I recommend to clients, and yet it still got through.

The Nasties have gotten nastier, so the rules have changed. The old recommendations of Ad Aware, SpyBot, and a good A-V programs (which I used to recommend to my clients as well) just don't do the trick anymore in terms of keeping a system most protected. Ad Aware and SpyBot are still good tools to have thaough.

For the best protection against the most current threats, these are my general recommendations:

This should go without saying, but:

Enable Windows Automatic Update function to keep your system as up-to-date as possible with the most current Microsoft security and bug fixes.

In addition:

1. Detection and removal tools:

ewido Security Suite -
Microsoft Anti-Spyware beta - &displaylang=en
Ad Aware SE Personal -
SpyBot Search & Destroy - http://www.safer-networking.org/

Use each program's online update function before running them to make sure you have the most current updates installed, and run the programs consecutively (the order doesn't really matter). After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find.

2. Online anti-virus/anti-spyware scanners (have your clients run at least three of these):

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://us.mcafee.com/root/mfs/default.asp?cid=9914
http://www.pandasoftware.com/active...n_principal.htm

http://www.bitdefender.com/scan/licence.php

3. Install preventative utilities such as SpywareBlaster and SpywareGuard (links are in my sig below), especially if you absolutely have to continue using Internet Exploder. These utilities protect areas of your system known to be vulnerable to malicious attacks. IE-SPYAD is another helpful tool; it can be downloaded here:

4. Tighten up some of Internet Explorer's existing, default settings to make it more secure. Some info on that can be found here:

5. Install a stand-alone firewall program such as Zone Alarm, Sygate Personal Firewall, or Kerio Personal Firewall, or purchase the "Internet Security" packages offered by Symantec and McAfee.

6. None of your utilities are of much good if you don't check for updates frequently; updates for anti-spyware/anti-virus programs can be released as often as every two or three days.

And of course, the general cleaning of areas where viruses and "spyware" tend to hide:

Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders (but not the folders themselves):

Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!

1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files

- Delete the entire content of your C:\Windows\Temp folder.

- Delete the entire content of your C:\Windows\Prefetch folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.

- Empty your Recycle Bin.

- Reboot normally.

crunchie 990 Most Valuable Poster

21 Years Ago

Download the following file and double click to run it. Set a system restore point first!!
The file is for Windows XP only!!

http://www.kellys-korner-xp.com/regs_edits/desktoptab.reg

DMR 152 Wombat At Large

21 Years Ago

... or are they getting smarter?

Absolutely. :evil:

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Smokem 0 Newbie Poster · Answer 1 · 2005-07-12T08:48:18+00:00

Ok after doing some cleanup of my own here is the last HJT scan...

Logfile of HijackThis v1.99.1
Scan saved at 10:46:35 PM, on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MediaKey\OSD.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MediaKey\Versato.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Dad\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Versato] "C:\Program Files\MediaKey\MagicRun.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) -
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Did I miss anything???

Smokem

Smokem 0 Newbie Poster · Answer 2 · 2005-07-12T09:24:59+00:00

I think I got it, I even managed to gt my background to change.

Thanks anyways

But trust me I will be back nice site

Smokem

Smokem 0 Newbie Poster · Answer 3 · 2005-07-12T18:25:27+00:00

Well as of last night, or 5 1/2 hours after the fight began, there were no residual signs of this nasty little thing. What bugs me the most is I was running and AV and scanning with Adaware on a regular basis. These are all thin I recommend to clients, and yet it still got through.

Any good suggestions on how to detect this stuff before it hits?

Smokem 0 Newbie Poster · Answer 4 · 2005-07-12T18:58:52+00:00

I was wrong, my fiancee turned on the computer and after about 20 minutes in her profile it's back. It has to be something that resides in her files, but I thought I had deleted them all.

Help, any suggestions?

Smokem 0 Newbie Poster · Answer 5 · 2005-07-12T21:42:10+00:00

Will do but won't be till tonight, unless of course I can talk her through the process, I figured that in safemode everything should have been cleared guess that was a bad thought.

Smokem 0 Newbie Poster · Answer 6 · 2005-07-14T07:45:54+00:00

Ok well after fighting with this thing (tough to do when your internet is down) I think I have rid myself of it.

I have run 6 different spyware programs, and all have found something different, but it was Microsofts Antispyware that killed it finally.

But she still can't get her desktop back... any suggestions...

Smokem

Smokem 0 Newbie Poster · Answer 7 · 2005-07-14T19:40:37+00:00

I have done all that, I went in and ran everything in the 4 accounts that showup in Safemode that includes the admin account. I found one that was hiding in the Current User registry...

What I am having trouble with is resetting the desktop background in my fiancee's profile, I had cleaned Spy Sherriff off mine, no problem but when she logged into hers, it came back full force. I cleaned it again, my background is fine but hers will not be changed at all. Something is holding on to it fiercely.

Here is her HJT this log...

Logfile of HijackThis v1.99.1
Scan saved at 9:48:59 PM, on 7/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Mom\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] ""C:\Program Files\Microsoft Money\System\Money Express.exe""
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) -
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

It's to the point she won't go into her's for fear of it starting all over again. I'm ready to blow away her account and redo it. I have fought some nasties before but this is by far the worst.

Smokem

Smokem 0 Newbie Poster · Answer 8 · 2005-07-14T23:38:23+00:00

Cool as soon as I get home I will do it.

Crossing my fingers. IS it just me or are they getting smarter?

One day mark my words the machines will be in control!!

Smokem

Smokem 0 Newbie Poster · Answer 9 · 2005-07-15T03:55:56+00:00

Evening all, well I tried that and it didn't work. I didn't create a restore point as system restore is currently disabled and I am still hesitant to turn it back on...

I am at the point of just redoing her profile after backing up her data...

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 10 · 2005-07-15T15:52:01+00:00

Go to Run --> regedit

Then go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

Look for the entries NoDispAppearancePage and NoDispBackgroundPage. If they have 1 as their values, set them to 0.

Smokem 0 Newbie Poster · Answer 11 · 2005-07-15T18:22:48+00:00

To update I can now set her background to change it just won't change it after I click apply. I just stays Blue... At least I am making progress.

I will try this though and see if it corrects the problem...

Smokem 0 Newbie Poster · Answer 12 · 2005-07-18T21:03:07+00:00

Thanks for all the help... I think I got it squashed.

Smoke

Help - I hate spysherrif and the like

Dani AI

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