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Im new to the forum, and would really appreciate any help! After all being well prior to today, I can't log into my hotmail account and am unsure why. It may be a virus or spyware, but all other webpages work fine. Anyone have any suggestions as to what I can do to resolve this? Many thanks, Leanne

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Last Post by chrisbliss18
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Thanks for that... wierd thing is though, after hours of trying to get around this, I tried one more thing--to try and open up my hotmail account through ms outlook. Even though this failed to open in outlook too, I tried to open hotmail through IE once again, and now it works! strange! but im glad it works again now!
Thanks again, Leanne

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Are you certain that you didn't modify anything? Please list what different things you tried to fix the issue in case it might help others.

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All the things that I tried throughout the day included, deleting all my cookies, restoring the default setting in the advanced tab of internet explorer options, uninstalling and reinstalling the microsoft antispyware I had on my pc (which had expired a month ago, and once reinstalled still didn't work!). I shut down my pc, reset my router and reset my broadband modem, left it all switched off for about 10 mins and restarted it. I also, as recommended by this forum, downloaded HijackThis, but never actually got around to opening up the file and installing it. Thats all I can remember what I did. Sounds strange, but the way it just seemed to work again a good few hours after trying all these things would suggest it had nothing to do with them anyway. The only thing I can see was that it had something to do with opening up hotmail in ms outlook (to which I already had my hotmail account set up in), but then again, that could have just been a coincidence. Hope this helps.

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