her pc has been acting real bad. i had her buy the norton antivirus. it has helped but, it keeps blocking attacks. i wonder if its too late.

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Hi, you need to do all the steps given in our Read Me sticky and post back here with all the requested logs. Be sure to follow all the instructions exactly.


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You can also install and use Malwarebytes Anti-malware with Norton antivirus. Malwarebytes is a powerful free malware blocker with high detection rates and scanning speed.


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