her pc has been acting real bad. i had her buy the norton antivirus. it has helped but, it keeps blocking attacks. i wonder if its too late.
Hi, you need to do all the steps given in our Read Me sticky and post back here with all the requested logs. Be sure to follow all the instructions exactly.
You can also install and use Malwarebytes Anti-malware with Norton antivirus. Malwarebytes is a powerful free malware blocker with high detection rates and scanning speed.