0

Okay so I went through all the steps and here is my issue...

I use BitDefender for my protection and turned it off to run A-Squared & HouseCall (the other would not go past 31%). BD found this Trojan but none of the others did. Problem is BD said it could not remove it. Please help!!! BD said the infected files were 4 files in the System Volume Information\_restore{BD0B05E2-3C3F-4942-A971-CF8EB1EE940A}-\RP150\

A-squared was pulling up Vundo Trojan as well but not this time. From what I read this trojan will rename itself to avoid being located so it's a bugger to get rid of. For that reason I'm not so sure it's completely gone.

Here are my logs...

Anti-Malware - Version 4.5
Last update: 2/20/2010 5:01:23 PM

Scan settings:

Scan type: Deep Scan
Objects: Memory, Traces, Cookies, C:\
Scan archives: On
Heuristics: Off
ADS Scan: On

Scan start: 2/23/2010 9:07:31 PM


Scanned

Files: 15695
Traces: 700449
Cookies: 0
Processes: 38

Found

Files: 0
Traces: 0
Cookies: 0
Processes: 0
Registry keys: 0

Scan end: 2/23/2010 9:26:48 PM
Scan time: 0:19:17

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\Harddisk0\DP(1)0x7e00-0x12a14b8200+1
Install Date: 12/10/2009 8:01:12 PM
System Uptime: 2/22/2010 10:51:17 PM (23 hours ago)

Motherboard: ASUSTeK Computer INC. | | P4G533LA
Processor: Intel(R) Celeron(R) CPU 2.50GHz | PGA 478 | 2490/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 56.976 GiB free.
D: is CDROM (CDFS)
G: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

a-squared Anti-Malware 4.5
ACE Mega CoDecS Pack
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
Adobe Shockwave Player 11.5
AviSynth 2.5
Belarc Advisor 8.1
BitDefender Internet Security 2010
BitTorrent
CCleaner
Data Lifeguard Diagnostic for Windows
Defraggler
Device Doctor 1.0.0.1
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
DNA
GOM Player
Google Chrome
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
hp deskjet 5100
Intel(R) Extreme Graphics Driver
Java Auto Updater
Java(TM) 6 Update 18
JumpStart Advanced School Time
JumpStart PreSchool
JumpStart Reading for First Graders
LeapFrog Connect
LeapFrog Tag Plugin
Logitech QuickCam Software
Logitech® Camera Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MouseWare 9.76
Move Media Player
Mozilla Firefox (3.5.7)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
Sandboxie 3.44
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows XP (KB923789)
Segoe UI
Trillian
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
VC80CRTRedist - 8.0.50727.4053
VirtualCloneDrive
VLC media player 1.0.5
WebFldrs XP
Windows 7 Upgrade Advisor
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Easy Transfer for Windows 7
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver

==== Event Viewer Messages From Past Week ========

2/20/2010 4:51:55 PM, error: Service Control Manager [7031] - The a-squared Anti-Malware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
2/20/2010 2:58:26 PM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.
2/20/2010 12:34:02 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate1ca7d3642325502) service to connect.
2/20/2010 12:34:02 PM, error: Service Control Manager [7000] - The Google Update Service (gupdate1ca7d3642325502) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
2/20/2010 12:34:02 PM, error: Service Control Manager [7000] - The a-squared Anti-Malware Service service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================

DDS (Ver_09-12-01.01) - NTFSx86
Run by Sean at 21:37:48.78 on Tue 02/23/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1016.482 [GMT -5:00]

AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: a-squared Anti-Malware *On-access scanning disabled* (Outdated) {0F8591BB-342B-4493-91C3-4E948ED21255}
FW: BitDefender Firewall *disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\qttask.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sean\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://sn135w.snt135.mail.live.com/default.aspx?wa=wsignin1.0
uInternet Settings,ProxyServer = http=127.0.0.1:5555
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2010\IEToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ccleaner] "c:\program files\ccleaner\CCleaner.exe" /AUTO
uRun: [Google Update] "c:\documents and settings\sean\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechVideoRepair] c:\program files\logitech\video\ISStart.exe
mRun: [LogitechVideoTray] c:\program files\logitech\video\LogiTray.exe
mRun: [QuickTime Task] "c:\windows\system32\qttask.exe" -atboottime
mRun: [a-squared] "c:\program files\a-squared anti-malware\a2guard.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2010\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2010\IEShow.exe"
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260496093104
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sean\applic~1\mozilla\firefox\profiles\253qn5l1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 a2injectiondriver;a2injectiondriver;c:\program files\a-squared anti-malware\a2dix86.sys [2010-2-9 36056]
R1 a2util;a-squared Malware-IDS utility driver;c:\program files\a-squared anti-malware\a2util32.sys [2010-2-14 9328]
R2 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared anti-malware\a2service.exe [2010-2-20 1914984]
R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2010\bdvedisk.sys [2009-9-22 83208]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-12-20 54752]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2009-12-7 153448]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2009-10-19 110984]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2010-2-3 115432]
S2 gupdate1ca7d3642325502;Google Update Service (gupdate1ca7d3642325502);c:\program files\google\update\GoogleUpdate.exe [2009-12-14 133104]
S3 a2acc;a2acc;c:\program files\a-squared anti-malware\a2accx86.sys [2010-2-9 67720]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe [2009-10-19 183880]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2009-12-25 18560]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2010-02-23 03:39:09 0 d-----w- c:\docume~1\sean\applic~1\BitDefender
2010-02-23 02:51:06 52 ----a-w- c:\windows\system32\ashttpstats.csv
2010-02-23 02:36:26 0 d-----w- c:\program files\MSXML 4.0
2010-02-23 02:23:42 0 d-----w- c:\program files\BitDefender
2010-02-23 02:23:42 0 d-----w- c:\docume~1\alluse~1\applic~1\BitDefender
2010-02-23 02:21:24 0 d-----w- c:\program files\common files\BitDefender
2010-02-15 01:16:42 0 d-s---w- C:\ComboFix
2010-02-14 16:51:09 0 d-----r- C:\Sandbox
2010-02-14 16:50:25 1226 ----a-w- c:\windows\Sandboxie.ini
2010-02-14 16:49:24 0 d-----w- c:\program files\Sandboxie
2010-02-13 16:10:23 0 d-----w- c:\program files\VideoLAN
2010-02-10 06:51:46 159744 ------w- c:\windows\system32\igfxres.dll
2010-02-10 01:35:11 0 d-sha-r- C:\cmdcons
2010-02-10 01:30:51 98816 ----a-w- c:\windows\sed.exe
2010-02-10 01:30:51 77312 ----a-w- c:\windows\MBR.exe
2010-02-10 01:30:51 261632 ----a-w- c:\windows\PEV.exe
2010-02-10 01:30:51 161792 ----a-w- c:\windows\SWREG.exe
2010-02-10 01:18:30 73728 ------w- c:\windows\system32\javacpl.cpl
2010-02-07 08:28:11 10752 ----a-w- c:\windows\DCEBoot.exe
2010-02-06 00:55:31 78 ----a-w- c:\windows\48155000.dat
2010-02-02 02:31:12 54156 ---ha-w- c:\windows\QTFont.qfn
2010-02-02 02:31:12 1409 ----a-w- c:\windows\QTFont.for
2010-01-31 22:50:10 0 d-----w- c:\docume~1\sean\applic~1\Sprint Desktop Sync
2010-01-29 12:31:49 0 d-----w- c:\program files\a-squared Anti-Malware
2010-01-28 01:23:36 73728 ------w- c:\windows\system32\waitwnd.exe
2010-01-28 01:23:36 6584 ------w- c:\windows\system32\InstFunc.dll
2010-01-28 01:23:36 180224 ------w- c:\windows\system32\setuplib.dll
2010-01-28 01:23:35 304131 ----a-w- c:\windows\IsUninst.exe
2010-01-28 01:23:30 0 d-----w- c:\documents and settings\sean\WINDOWS
2010-01-28 01:17:46 588 ------w- c:\windows\system32\settingsbkup.sfm
2010-01-28 01:17:46 588 ------w- c:\windows\system32\settings.sfm
2010-01-28 01:12:54 0 d-----w- C:\DRIVERS
2010-01-28 01:11:32 0 d-----w- c:\program files\MouseWare
2010-01-28 00:45:16 0 d-----w- c:\program files\Device Doctor
2010-01-25 03:56:43 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2010-01-25 03:56:43 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2010-01-25 03:56:37 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
2010-01-25 03:56:37 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys

==================== Find3M ====================

2010-02-23 03:48:10 153448 ----a-w- c:\windows\system32\drivers\bdfm.sys
2010-02-23 03:48:10 106464 ----a-w- c:\windows\system32\drivers\bdhv.sys
2010-02-10 01:18:03 411368 ------w- c:\windows\system32\deploytk.dll
2010-01-09 17:27:16 33824 ----a-w- c:\windows\system32\drivers\oreans32.sys
2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14:05 916480 ------w- c:\windows\system32\wininet.dll
2009-12-21 19:14:02 11070464 ------w- c:\windows\system32\ieframe(2).dll
2009-12-17 01:28:48 98304 ------w- c:\windows\system32\qttask.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\csrsrv.dll
2009-12-11 00:53:54 21640 ------w- c:\windows\system32\emptyregdb.dat
2009-12-08 19:27:51 2189184 ------w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43:50 2066048 ------w- c:\windows\system32\ntkrnlpa.exe
2009-11-27 17:11:44 17920 ------w- c:\windows\system32\msyuv.dll
2009-11-27 17:11:44 1291776 ------w- c:\windows\system32\quartz.dll
2009-11-27 16:07:35 8704 ------w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07:35 28672 ------w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07:34 84992 ------w- c:\windows\system32\avifil32.dll
2009-11-27 16:07:34 48128 ------w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:07:34 11264 ------w- c:\windows\system32\msrle32.dll

============= FINISH: 21:39:04.53 ===============

3
Contributors
17
Replies
18
Views
7 Years
Discussion Span
Last Post by crunchie
0

Hi and welcome to the Daniweb forums :).

==========

How many times have you run Combofix? You realise it can trash your pc, don't you?

==

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Make sure that you restart the computer.

=========

Download HijackThis Executable from here. Save it to your desktop.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

0

Hi and welcome to the Daniweb forums :).

==========

How many times have you run Combofix? You realise it can trash your pc, don't you?

==

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Make sure that you restart the computer.

=========

Download HijackThis Executable from here. Save it to your desktop.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

***************************************************

No I did not know Combofix could trash your computer. I ran it twice just to make sure it did what it was suppose to according to a forum I tried before this one. As you can see on my list of programs I already have both A-squared & Hijackthis on my pc.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 07:38:12, on 2/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\qttask.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\Sandboxie\SandboxieRpcSs.exe
C:\Program Files\Sandboxie\SandboxieDcomLaunch.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sn135w.snt135.mail.live.com/default.aspx?wa=wsignin1.0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [a-squared] "C:\Program Files\a-squared Anti-Malware\a2guard.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Sean\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260496093104
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: Google Update Service (gupdate1ca7d3642325502) (gupdate1ca7d3642325502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--
End of file - 5963 bytes
Here is the a-squared Anti-Malware

a-squared Anti-Malware - Version 5.0
Last update: 2/20/2010 5:01:23 PM

Scan settings:

Scan type: Quick Scan
Objects: Memory, Traces, Cookies
Scan archives: On
Heuristics: Off
ADS Scan: On

Scan start: 2/24/2010 7:48:13 AM


Scanned

Files: 400
Traces: 743856
Cookies: 0
Processes: 38

Found

Files: 0
Traces: 0
Cookies: 0
Processes: 0
Registry keys: 0

Scan end: 2/24/2010 7:54:54 AM
Scan time: 0:06:41

0

*************************************************** As you can see on my list of programs I already have both A-squared & Hijackthis on my pc.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Here is the a-squared Anti-Malware

Since crunchie isn't here right now, he didn't ask you to run a-squared that is a totally different program. He asked you do download, install, update and run Malwarebytes' Anti-Malware. This should be able to remove the infection that you have.
The HiJackThis version you are running is 2.0.3 and is the Beta (Test) version, it is the Current version which is 2.0.2 he wants you to run which is on the Right Side of the page he gave you.

Edited by jholland1964: n/a

0

As you can see on my list of programs I already have both A-squared & Hijackthis on my pc.

Yes I know. What I cannot see, is the version :).

Thanks Judy :)

0

Sorry... Here is what you asked for. I also removed a-squared and the BETA Hijackthis.

*****************************************************

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/24/2010 7:13:31 PM
mbam-log-2010-02-24 (19-13-31).txt

Scan type: Quick Scan
Objects scanned: 109802
Time elapsed: 37 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-1-5-21-583907252-1592454029-725345543-1003\Dc3\Combo-Fix.sys (Malware.Trace) -> Quarantined and deleted successfully.

***************************************************

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 19:36:03, on 2/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Sandboxie\SandboxieRpcSs.exe
C:\Program Files\Sandboxie\SandboxieDcomLaunch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sn135w.snt135.mail.live.com/default.aspx?wa=wsignin1.0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Sean\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260496093104
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: Google Update Service (gupdate1ca7d3642325502) (gupdate1ca7d3642325502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--
End of file - 5617 bytes

0

I followed the links that were provided and it did the update for MBA-M because I made sure it was checked, like you asked. YOU DO NOT HAVE TO CAP to me. That is a little uncalled for. I am here asking for help, not to be scrutinized. I will download this one but I did go to the link YOU provided for Hijackthis the first time.

0

I followed the links that were provided and it did the update for MBA-M because I made sure it was checked, like you asked. YOU DO NOT HAVE TO CAP to me. That is a little uncalled for. I am here asking for help, not to be scrutinized. I will download this one but I did go to the link YOU provided for Hijackthis the first time.

Pardon me. I didn't give you the original link crunchie did but I told you to download the program on the right side of the page which is the current version 2.0.2
Try again to update MBA-M as that database is at least 4 months old.
If you cannot update via the program then try this link for a manual update file. It won't be entirely current but more recent than the one you have
http://mbam.malwarebytes.org/database/mbam-rules.exe

0

I don't care who gave me the link. Be more professional when you help people, if that's what your going to do. I was at the Trendmicro site and downloaded the one on the right (the non-beta version). I may have erased the wrong exe file and just reinstalled the wrong one. My bad if I did but that is still reason to get an attitude with someone who is asking for help. Since the prior information about letting the program update on install did not suffice I have updated and running again. Loose the tude... or let someone else help me who is more professional. BTW you don't TELL anyone to do something you ask them to do it...

0

Malwarebytes' Anti-Malware 1.44
Database version: 3787
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/24/2010 8:15:30 PM
mbam-log-2010-02-24 (20-15-30).txt

Scan type: Quick Scan
Objects scanned: 117327
Time elapsed: 16 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Still no differences in this log...

*****************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:18:22, on 2/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\MouseWare\system\em_exec.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Sandboxie\SandboxieRpcSs.exe
C:\Program Files\Sandboxie\SandboxieDcomLaunch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sn135w.snt135.mail.live.com/default.aspx?wa=wsignin1.0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Sean\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1260496093104
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: Google Update Service (gupdate1ca7d3642325502) (gupdate1ca7d3642325502) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--
End of file - 5611 bytes

0

Some people use the CAPS to emphasise the word, not to shout. I am sure Judy's intention is only to emphasise :).
Maybe italics or bold would be best.
Just understand though, that helpers spend a lot of time (voluntarily) to assist those in need and are regularly confronted with people who post wrong logs, fail to update programs and generally not following the helpers instructions completely.
I admit to getting frustrated when this happens, but at the end of the day I think 'what the heck, they come for help and if they cannot follow simple instructions, no skin off my nose, as it's not my pc that's infected :).'

Anyway, I will endeavour to update my Hijackthis instructions to emphasise downloading the 2.0.2 version. The BETA version was not available when I wrote those instructions down.

MBA-M was definitely not up-to-date or it would show in the log the latest definitions.

Edited by crunchie: n/a

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Is the system restore entry the only one where the file is found?
To get rid of it, the best way is to disable system restore, reboot and re-enable.
Bear in mind that all restore points will be lost.

Let me know if you are still encountering problems.

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Everything seems to be better so far. Already turned off system restore and rebooted. I'm sorry if I sounded upset but I have been trying to resolve this issue for quite some time. I really do thank everyone for assisting me. BTW Can you tell me which progs I should delete? AFT over CC, BitDefender over Avast, Windows malicious software removal tool, regcleaner, housecall, dds... I know I need to get rid of some so other can work properly but can you give some suggestions?

Thanks in advance =)

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Toss up between ATF and CC. They both take up so little room that I would keep both.
No experience with Bitdefender, but I know Avast to be good.
I am totally against any type of reg cleaner, so that should go.
Get rid of Housecall and DDS.
Get rid of Combofix by:

  • Clicking START then RUN
  • Now type Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

    ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

Keep MBA-M and update it before each scan. It is possibly the best, free tool available today.

Edited by crunchie: n/a

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I used caps for emphasis only because updating is key. I am sorry you feel I am not professional or capable. I only stepped in because others were not available. I will no longer offer assistance.

Edited by jholland1964: n/a

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I tried to delete Combofix but it said file not found... Thanks again for all your help... =)

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