0

I downloaded ATF Cleaner, DDS, by Subs, GMER Rootkit Scanner, Microsoft Windows Malicious Software Removal Tool, and Malwarebytes' anti-malware. But none of the program would run. The screen would pop up and disappear.

I'm not sure if you guys can help me w/ this. But hopefully someone can. Well my antispyware scanner said I have backdoor.win32.small.x, Downloader.win32.delf.cgx, PSW.win32.ONlineGames.rlh, gametheif.win32.onlinegames.tnys, Downloader.JS.Agent.sg, downloader.win32.braidupdate.c, downloader_win32_Agent.nmi, advanced stealth email retirector 6.2, and etc....

So a lot of nasty crap is on this computer. Let me know how I can get the scanners to work. Thanks.

3
Contributors
33
Replies
34
Views
7 Years
Discussion Span
Last Post by Nance23
-1

safe mode

Restart and hold F8 right after the Bois boot screen, where it asks you to press Del (or F2 in some cases) to enter Bois.

Then it will list boot options just press enter on Safe mode and you should be able to run the scanners there.

Votes + Comments
Incorrect instruction for entering safe mode
0

safe mode

Restart and hold F8 right after the Bois boot screen, where it asks you to press Del (or F2 in some cases) to enter Bois.

Then it will list boot options just press enter on Safe mode and you should be able to run the scanners there.

Those are not correct instructions for entering safe mode. You do not hold down the F8 key and enter BIOS. Going into the BIOS is not necessary for booting to Safe Mode

If the programs have downloaded correctly then do the following:
1. Restart your computer.
2. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.

If the programs are not all ready downloaded then choose Safe Mode with Networking. This will allow you to go online while in Safe Mode in order to download the programs.
4. Then press enter on your keyboard to boot into Safe Mode or Safe Mode with Networking.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode.
If you are running Vista the same instructions apply only you would be presented with Windows Vista Advanced Boot Options in Step 2. Follow the same instructions.

Edited by jholland1964: n/a

0

umm Jholland? please reread what I instructed.

hold F8 right after the Bois boot screen

0

umm Jholland? please reread what I instructed.

hold F8 right after the Bois boot screen

And YOU please read what I posted.

You do not hold down the F8 key...you should gently tap the F8 key repeatedly

Also note these various websites instructions for using F8 to choose Safe Boot, note NONE of them say HOLD DOWN F8, they say either gently tap, repeatedly tap or press but NOT hold down:
http://support.microsoft.com/kb/315222
http://www.pchell.com/support/safemode.shtml
http://pcsupport.about.com/od/fixtheproblem/ss/safemodexp.htm
http://www.bleepingcomputer.com/tutorials/tutorial61.html
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
http://bertk.mvps.org/html/safemode.html
I can give you more links if you wish, but none say hold down.

Edited by jholland1964: n/a

0

ok granted, sometimes holding doesn't work.

but

You do not hold down the F8 key and enter BIOS. Going into the BIOS is not necessary for booting to Safe Mode

I never said you have to go into BIOS. that's what I was correcting you on mate.

0

ok granted, sometimes holding doesn't work.

but

I never said you have to go into BIOS. that's what I was correcting you on mate.

Well then what does this mean?

right after the Bois boot screen,

It should read right after Windows Splash Screen.

And sometimes holding doesn't work...not sometimes, it doesn't work. No where will you find instructions telling you to HOLD F8.

Edited by jholland1964: n/a

0

Either way I got into safe mode. Thanks for trying to clear it up.

I wasn't able to run the GMER program. It stopped working while it was scanning.

Here is the MallwareBytes:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000

5/22/2010 3:40:35 PM
mbam-log-2010-05-22 (15-40-35).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 267819
Time elapsed: 39 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\eexrxaij (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\nancer\AppData\Local\gbnamchtk\aeijbdhtssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.


Here is the DDS text:
DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
Run by nancer at 15:45:31.01 on Sat 05/22/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3061.2713 [GMT -7:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Users\nancer\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3100215
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3100215
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [Google Update] "c:\users\nancer\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRunOnce: [AVG Security Toolbar_updatecleanup] "c:\program files\avg\avg9\toolbar\ToolbarBroker.exe" /CLEANUP
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Desktop Disc Tool] "c:\program files\roxio\roxio burn\RoxioBurnLauncher.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL,avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\nancer\appdata\roaming\mozilla\firefox\profiles\jhegaxa5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\users\nancer\appdata\local\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\users\nancer\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\nancer\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\nancer\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-2-18 216200]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-2-18 29512]
S1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-2-18 242896]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2010-2-15 73728]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-17 916760]
S2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-2-16 30192]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2010-2-15 111616]

=============== Created Last 30 ================

2010-05-22 21:43:09 93056 ----a-w- C:\ufryqpog.sys
2010-05-22 08:16:55 0 d-----w- C:\3ff3b70c3b26f2a511859e71f3e8fd93
2010-05-22 08:16:22 0 d-----w- C:\c87570a2a19915f726
2010-05-22 08:13:50 0 d-----w- C:\a0091e019275b9d87a
2010-05-22 08:04:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-22 08:04:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-22 08:04:49 0 d-----w- c:\programdata\Malwarebytes
2010-05-12 11:26:14 738304 ----a-w- c:\windows\system32\inetcomm.dll

==================== Find3M ====================

2010-04-21 13:23:14 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-17 13:16:50 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-09 16:28:40 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01:47 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-03-04 18:54:51 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-02-23 01:11:28 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-23 01:11:28 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-02-23 01:11:27 86016 ----a-w- c:\windows\inf\infstor.dat
2010-02-15 11:56:16 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-02-16 11:24:41 76 --sh--r- c:\windows\CT4CET.bin
2010-02-15 11:15:35 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 15:47:17.43 ===============


Here is the DDSattach. One said to post it and one said to creat a zip file. Hopefully just posting it will be ok. Here you go:

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 2/15/2010 9:03:15 PM
System Uptime: 5/22/2010 3:44:07 PM (0 hours ago)

Motherboard: Dell Inc. | |
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz | Microprocessor | 1828/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 215 GiB total, 77.812 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 8.582 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.0
Advanced Audio FX Engine
Advanced Video FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG Free 9.0
Bonjour
Browser Address Error Redirector
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Conexant HDA D330 MDC V.92 Modem
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card Utility
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Web Player
Facebook Plug-In
Google Chrome
Google Desktop
Google Talk (remove only)
Google Talk Plugin
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Matrix Storage Manager
iTunes
Java(TM) 6 Update 17
Laptop Integrated Webcam Driver (1.04.01.1011)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Malwarebytes' Anti-Malware
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Modem Diagnostic Tool
Mozilla Firefox (3.6.3)
Music, Photos & Videos Launcher
NetWaiting
OutlookAddinSetup
Product Documentation Launcher
QualXServ Service Agreement
QuickSet
QuickTime
Roxio Burn
Skype Toolbars
Skype™ 4.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Word 2007 (KB974631)
WIDCOMM Bluetooth Software 6.0.1.3100

==== End Of File ===========================

Hopefully u guys can tell me something good. Thanks for the help.

0

Sorry for that unrelated babble....
Can you now try, in normal mode, to update Malwarebytes' Anti-Malware 1.46 and run another Full Scan in normal mode, having it fix whatever it finds. Reboot and then come back here and post that log.

0

It's all good. Here you go.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4131

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

5/22/2010 8:17:27 PM
mbam-log-2010-05-22 (20-17-27).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 275418
Time elapsed: 2 hour(s), 0 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

0

Looking good. Now do the following:
Please Run the ESET Online Scanner and attach the ScanLog with your post for assistance.

* You will need to use Internet Explorer to to complete this scan.
* You will need to temporarily Disable your current Anti-virus program.

* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.
Reboot the computer.
Next download HiJackThis version 2.4
Run a System Scan with it and save the log.
Post back here with both the ESET Scan log and the HiJackThis log.

0

For some reason I cannot connect to the internet with Internet Explorer, but I am able to w/ FireFox. What do you think the problem is?

0

Is this new Nancee or was it a problem before you ran the scans? What happens when you try to use Internet Explorer? Do you get any kind of error message? In Internet Explorer Click File and be certain that Work Offline does NOT have a check mark next to it. If it does, click and this will remove that check mark.

Skip the ESET scanner for now, use Firefox to download the HiJackThis program and run the scan.

0

I never had this problem with Internet explorer before the scan. It just said it cannot find the proxy server to connect to the internet.

As for the Hijackthis program, I couldn't run the program. It said:

For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.
If that happened you need to edit the file yourself To do this, click Start, Run and type:

notpad C:\Windows\System32|drivers|etc|host

and press Enter. Find the line HijackThis reports and delete them. Save the file as 'Hosts.' (with quotes), and reboot.

For Vista: simply, exit HijacktThis, right click on the HijackThis icon, choose 'Run as administrator'.


Should I just follow the instruction that HijackThis told me to do?? Also I didn't find the 'Run as Administrator' option when I right clicked HijackThis. Do you want to see a copy of the file it told me to delete?

0

Here you go.

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost

0

See nothing there. You were totally unable to run HiJackThis or did you only receive this message? This is normal for a Vista system.
If you DON'T have run as Administrator option, is there a Continue option? If there is then just click Continue.

As far as Internet Explorer...do you USE a proxy server? If you do not:
Open Internet Explorer, go to Tools, Internet Options, Connections, LAN Settings. If there is a check mark in the box which says Use a Proxy Server, then take the check mark OUT of there and see if you can connect using Internet Explorer.

Edited by jholland1964: n/a

0

Thanks. Internet Explorer is working. Don't know how the proxy server got checked off.

So I ran ESET Online scanner first. It deleted 5 Java Trojan, but I was unable to find the scan log. Went to C:\Program Files\ESET\ESET Online Scanner\log\text and found this:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

I couldn't fine any other text files about the scan log. Was I suppose to find it before I rebooted?? Does is disappear after you reboot?

As for HiJackThis, the program does work. It just shows me the message and won't scan any files. I don't see the Administrator option or continue option when I right click the HijackThis Icon. I just see Open, Pin to start menu, copy, paste,etc..., and the properties menu. When I click on the properties and then the security tab, it shows that the everyone that uses this laptop has permission to use the program.

Sorry for the difficulties.

0

Look in Add/Remove and see if HiJackThis is listed there, if it is Uninstall it.
As for the ESET Log, it should be located in that file, not certain why it is not.

0

Ok I removed it. Did you want me to re-download it? Or re-scan w/ ESET?

0

Sorry, but renaming it didn't work again.

I tried to remove it again and re-download it again. But this time I realized you had to download both the installer and the executable for HijackThis to work. (Sorry)

I still got the same pop up warning that said I can't scan. But right after I clicked OK this popped out:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:37:47 PM, on 5/23/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18444)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\nancer\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\wuauclt.exe
C:\Users\nancer\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Google Update] "C:\Users\nancer\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6479 bytes

Not sure what this means. I don't think it is the scan log, but what do I know.

0

Yes, this is the scan log. You did just fine.
You now need to run HiJackThis again. When it completes the scan you need to put check marks into the box next to the following entries:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

After you put in the check marks click the Fix Checked button.
Exit HJT.

Earlier you said
"Don't know how the proxy server got checked off." It was the infection that did that. Also that R1 listing above shows the infection WAS on there also.

Now, you are not running an anti-virus program, this is and ABSOLUTE MUST.
I know your logs show that you have AVG 9 installed but it is not running, and very likely has been damaged by the infection. I am recommending that you go to Add/Remove and Uninstall it. Also use this tool to remove any remaining files after you have done the normal Uninstall.
http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

I recommend that you download, install, update an excellent FREE anti-virus program Avira Free. http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html?part=dl-10322935&subj=dl&tag=button&cdlPid=11012914

I have used it for several years and am extremely pleased with it and I believe you will be also. Download, install, update it and have it do a full scan. If it finds anything have it remove/quarantine them.

Also another protection program highly recommended is SpywareBlaster from Javacool. I would never run a computer without it. As described by the creator:
"SpywareBlaster doesn't scan for and clean spyware--it prevents it from being installed in the first place. SpywareBlaster prevents the installation of ActiveX-based spyware, adware, dialers, browser hijackers, and other potentially unwanted programs. It can also block spyware/tracking cookies in IE, Mozilla Firefox, Netscape, and many other browsers, and restrict the actions of spyware/ad/tracking sites."
You can download it from here; http://download.cnet.com/SpywareBlaster/3000-8022_4-10196637.html
Download, install, update and Enable ALL protection. Then close the program. Check manually every week for updates (it usually has new updates once or twice a month so you need to remember to check regularly) When you download the new updates remember to click Enable All. Then close the program until the next time you check for updates.

Do all of the above and then come back and report how it went. Then I will give you all the instructions for correct configuration of Avira so it will update daily and scan weekly automatically.

You can also remove DDS scanner, GMER as you will not need them anymore. Keep ATF cleaner and use it weekly, Keep Malwarebytes's and also update and do at least a Quick Scan with it weekly. If the quick scan finds something of course have it remove what it finds and reboot. But then update again and do a Full Scan just to be safe. If nothing is found, fantastic. If something else IS found have it remove and reboot.
Judy

Attachments HiJackThis.jpg 225.73 KB
0

I did everything. There was no infection left. Thanks for the help!

0

Here you go:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:37:25 AM, on 5/24/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18444)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\nancer\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\nancer\Downloads\HijackThis(3).exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [Google Update] "C:\Users\nancer\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6690 bytes

The warning still shows up though. Is that bad?

0

This warning:


For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.
If that happened you need to edit the file yourself To do this, click Start, Run and type:

notpad C:\Windows\System32|drivers|etc|host

and press Enter. Find the line HijackThis reports and delete them. Save the file as 'Hosts.' (with quotes), and reboot.

For Vista: simply, exit HijacktThis, right click on the HijackThis icon, choose 'Run as administrator'.

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