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So, I inherited a computer when I was upgraded from pee-on for the whole workplace to one particular individual's b****.

As it were, I inherited a computer with issues, and three IT visits later, they're still not fixed, so I'm hoping I can get some help here, where I have gotten it in the past.

Thank you so much in advance!

michael

Logfile of HijackThis v1.99.1
Scan saved at 10:06:29 AM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System\hppropty.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\MESSEN~1\msmsgs.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\alt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Trend Micro\OfficeScan Client\PCCNTMON.EXE
C:\WINDOWS\System32\WISPTIS.EXE
C:\Hijack This\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [HP LaserJet ToolBox] hppropty.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] C:\PROGRA~1\MESSEN~1\msmsgs.exe /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AlexaToolbar] C:\WINDOWS\alt.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com (file missing) (HKCU)
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {885BB46A-3F1E-44C3-A01B-A7D9260CC98B} (InstallShield Update Service Setup Player) - http://updates.installshield.com/CAB/dwusplay.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/apop/default/popcaploader_v5.cab
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O20 - Winlogon Notify: htproc - C:\WINDOWS\SYSTEM32\htproc32.dll
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O21 - SSODL: BCYMeTX - {07D10610-AD7B-ACBA-28E3-19204D7E85DA} - C:\WINDOWS\system32\kii.dll (file missing)
O21 - SSODL: FecYfC - {38B43067-921E-9ACD-A78A-827E65F01B05} - C:\WINDOWS\system32\kii.dll (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

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11 Years
Discussion Span
Last Post by dlh6213
0

If there is an online game installed on this computer called Lineage, go to Add/Remove Programs (in your Control Panel) and remove it. Also look for, and remove, AlexaToolbar, if present.

Follow the instructions in posts #4, #6, & #8 of the Infection Removal link below.

Scan with HJT and have it fix the following entries:

O4 - HKCU\..\Run: [AlexaToolbar] C:\WINDOWS\alt.exe
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {885BB46A-3F1E-44C3-A01B-A7D9260CC98B} (InstallShield Update Service Setup Player) - http://updates.installshield.com/CAB/dwusplay.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/apop/de...aploader_v5.cab
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O20 - Winlogon Notify: htproc - C:\WINDOWS\SYSTEM32\htproc32.dll
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O21 - SSODL: BCYMeTX - {07D10610-AD7B-ACBA-28E3-19204D7E85DA} - C:\WINDOWS\system32\kii.dll (file missing)
O21 - SSODL: FecYfC - {38B43067-921E-9ACD-A78A-827E65F01B05} - C:\WINDOWS\system32\kii.dll (file missing)

Close any open windows, other then HijackThis, before hitting Fix checked.

Reboot into Safe Mode.

Go to C:\WINDOWS and delete alt.exe

Do a search for the following files and delete any instances found:

browsela.dll
htproc32.dll
msupdate32.dll
kii.dll

Empty your Recycle Bin.

If you haven't done so already, do a complete system scan with Ewido allowing it to fix whatever it finds. Note: you will be posting the log from this scan with your next reply.

Reboot normally, close any open browser windows, scan with HJT, and post a new log along with the Ewido log. Let us know if any of the noted files could not be deleted.

This topic has been dead for over six months. Start a new discussion instead.
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