I am a newbie to fixinc PC problems just know the basics restoring, troupleshooting. I use zonealarm free antivirus firewall and avast free they were working before upset with windows. Files on desktop and startup disappeared. Did not know where to look for them this problem is a challenge for me since I tried restoring to previous date and troubleshooting results claimed that everything is ok. I installed a diagnostic and found the following Registry 160 problems found Evidence Users 257 Evidence Files Found these are the files that are missing or dislocated. File Association vbs2 file association Problems. Much appreciation for some assistance thank you. Cynthi
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Sorry to say this, and I would like to be wrong, but you have been hit by Malware.
Back-up all your essential files off your computer, but not to another computer. Do a full antivirus and Malwarebytes scan on them before you transfer these files back to your computer.
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