Member Avatar for William_10

Hi , my computer was running slow , acting weird , getting pop ups , etc . I ran an anti spy , malwarebytes , & my virus scan ... Overkill yes but thecomputer is now clean . Problem is I not only lost the viruses / spyware , I Also lost my internet connection . I tried Firefox & win ie but nothing . My WiFi is workin on everything else just this computer has no connection immedeiately following the removal off the files found on my scans . Please help me get this fixed if there is a way. Thanks.

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  • Latest Post Latest Post by Ranosys

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A common outcome after removing stubborn malware is a damaged network stack: Winsock entries, TCP/IP settings, proxy flags or driver registrations get left pointing to modules that no longer exist. The thread shows several sensible avenues — tried an IE/Internet reset, suggested driver checks, asked for quarantine/service diagnostics — and the practical cure in this case came from the Winsock repair that used for . Below is a compact, practical checklist and a few deeper checks that cover the most reliable fixes for “no internet immediately after cleaning” scenarios.

Quick checklist (try in this order):

  • Confirm the adapter is enabled in Network Connections and Device Manager; reinstall or roll back the NIC/Wi‑Fi driver from the vendor if the adapter looks broken or missing.
  • Check for proxy or host hijacks: inspect the hosts file at C:\Windows\System32\drivers\etc\hosts and the LAN/Proxy settings in Internet Options.
  • Reset the Winsock and TCP/IP catalogs and clear DNS cache, then reboot:
    netsh winsock reset
netsh int ip reset
ipconfig /flushdns
  • Temporarily disable third‑party security/firewall software and recheck connectivity.

Deeper checks if the quick steps fail:

  • Ensure services needed for networking are running (DHCP Client, DNS Client, WLAN AutoConfig/AutoConfigSvc, Network Connections).
  • Run a clean-boot or Safe Mode with Networking to rule out residual filtering drivers.
  • If antivirus removed network-related DLLs, gather the AV/Malwarebytes quarantine list and note any removed networking-related items; that helps pinpoint what to restore.

Diagnostics to collect when escalating:

  • ipconfig /all, netsh interface ip show config, and netsh winsock show catalog outputs plus the AV quarantine list and Device Manager screenshots. These make targeted help much faster. System Restore to a pre-infection point is a last-resort option when configuration repair doesn’t recover connectivity.

Recommended Answers

All 12 Replies

Member Avatar for cambalinho

you continue with network problems?

Member Avatar for William_10

Computer works but internet connection is gone

Member Avatar for gerbil

Perhaps you could post a list of the files in your Malwarebytes and AV bins, in order for us to see what was corrupted but important.
On another system please download Farbar Service Scanner to a UFD; run the program on your unconnected system and present the report here.
http://www.bleepingcomputer.com/download/farbar-service-scanner/

Edited by gerbil
Member Avatar for cambalinho

i advice doing the: Internet Options - Advanced - Reset
try these and tell me if works

Member Avatar for William_10

Did not work

Member Avatar for RikTelner

Try typing this into CMD
ipconfig /renew
If this doesn't work, you could
search for actual working drivers.
Most popular is
I had met like 20 computer eye-to-terminal
and all had it, so it's highly probable
you also have that.

Edited by RikTelner
Member Avatar for William_10

Dukane .... Thanks , winsockfix took care of my problem and it only took like 10 seconds to do so , rebooted and now workin great . Thanks again

Member Avatar for caperjack

gotta love that winsockfix ,hasn't been updated since 2004 and it still works ,i use to use it all the time years ago

Member Avatar for RobertHDD

very good answer i might try that when a virus does strip away my internet like bacon cooking on a frying pan

Member Avatar for rubberman

This is why I don't run Windows except on my company laptop, and that is seriously hardened against stuff like this. I am posting this from Firefox running on a clone of Red Hat Enterprise Linux.

Edited by rubberman
Member Avatar for Ranosys

Thanks! the above discussion is useful.

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