isass.exe sasser worm virus has taken over my moms computer

[brimstone]

hello I was wondering if I could be helped. My moms computer has caught the sasser virus isass.exe an invalid parameter was passed by a function or something along those lines at start up of her computer she runs windows xp profesional. I tried booting it into safemode and i get the same error.

[Stuugie]

Try http://www.malwarebytes.org/ follow the steps here and you should be ok.

[brimstone]

hello thanks for the reply however the problem persists that the computer is virtually usless i cant boot it up or else i get the same error. Also when i tried to get into safemode the same error occured so i was wondering If i was to just format the harddrive and reinstall the operating system would that do the trick and get ride of the sausser virus?

[DavidB]

It would get rid of the virus, but reformating your computer is a pretty drastic step to take just to get rid of one virus. Before taking such a step, is all important information from the computer backed up? If not, it would all be lost when the computer is reformated. Is there any anti-virus software on the computer that can be run?

[Reverend Jim]

If you have access to another computer you could download TrendMicro Housecall and burn it to a CD. Boot the infected computer from that CD to run.

[Dell_1]

instal Bitdefender Internet Security and uptade it