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My internet explorer doesnt work at all. When I open it, it's as if a page is being loaded but it just stays white forever. If I press "stop" I get an "action cancelled" screen. I can type in other pages in the address bar but I get the same problem of a white loading screen and no load. I've taken the following measures to remedy this problem:

1. Ran updated version of spybot, got a bunch of bots, deleted them all, ran spybot again and got a clean result

2. Ran updated adaware where nothing was found at all.

3. Deleted all temporary internet files and cookies

4. Made you guys a hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 6:14:36 PM, on 06/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wpabaln.exe
C:\WINDOWS\system32\conime.exe
C:\Documents and Settings\SK1\Desktop\HijackThis.exe
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\PROGRA~1\FRESHD~1\FRESHD~1\fdcatch.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks in advance guys

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Dani AI

Generated

A focused troubleshooting note for . Reinstalling Windows is a last resort; a blank white IE window that never finishes loading is usually caused by a damaged network stack, a mis-set proxy/hosts entry, or a problematic BHO/toolbar. Since an anti-malware scan and a HijackThis log were already posted, the steps below prioritize configuration and extension checks that don’t require wholesale reinstallation.

  • Run Internet Explorer with add-ons disabled by starting it as iexplore -extoff. If pages load, the cause is an add-on/BHO — use a tool like Sysinternals Autoruns to inspect and disable BHOs/toolbars rather than deleting registry entries blind.
  • Verify IE proxy and LAN settings (Internet Options → Connections → LAN Settings) and clear any unexpected proxy.
  • Inspect the Hosts file at C:\Windows\system32\drivers\etc\hosts for non-standard entries and remove anything suspicious (leave standard localhost lines alone).
  • Reset the network stack: run netsh winsock reset and reboot; if needed follow with netsh int ip reset and reboot.
  • Repair system files with sfc /scannow (XP may require the original install CD).
  • Test with a fresh Windows user profile — if IE works there, the problem is profile-specific.
  • Check Event Viewer (Application/System) for iexplore errors and note any faulting module names; those module names point to the broken DLL or extension.

A note on HijackThis: don’t remove entries unless someone experienced confirms them. Post a new HijackThis log only after running the tests above and report results of iexplore -extoff and the winsock reset. If none of these fixes work, try System Restore to a point before the issue; back up personal files first. If restoration fails, then plan a clean install.

Member Avatar for Smuft

Sorry for the early bump. I wanted to let any of the tech guys know that if all seems normal in my log to please let me know that as well. Any ideas whatsoever are very appreciated. Thanks again.

Member Avatar for Smuft

One more bump... Does nobody know about this problem? Should I just format and reinstall?

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