Hi! Not sure if this is a virus issue, but a friend of mine thinks it is so I'm posting to this forum first.
I'm working on a friend's computer now that cannot access secure sites. Any time she goes to log in to secure websites (like her bank, or credit card sites, or student loan sites). She either doesn't see the same screen I do (certain icons are missing, but there's no red "x', just white space, or the whole page is blank, yet the status bar reads "done"). I've checked her security settings and compared them with mine and changed a few things. Got newest version of Java, but still won't work.
She said she had this problem using IE 6.0 so she got the bright idea to check if there is a newer version of IE out there and she found and downloaded 7.0 - which as you know is still in Beta. I would have told her to totally get rid of it and go back to 6.0 but I'm wondering if maybe this would be a good time for a new browser: Mozilla ?
Or does this sound like a virus/spyware thing? I'm confused why it would only effect secure sites if this is the cause.
OS is Windows XP, her isp is Suscom (via cable modem). She has AVG for antivirus, and SpyBot and Adaware.