Member Avatar for ehupp

I have run Ad aware and Spybot, unregistered the recommended .dll's and still when i click on Internet Explorer icon or a link in an email it appears as though browser will open then nothing. If I turn off third pary browser extensions then I can get IE to open. Hope someone can find what is on here cuz I sure can't.

Logfile of HijackThis v1.97.7
Scan saved at 9:03:52 PM, on 5/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\RNmail\rn.exe
D:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\taskswitch.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijack\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://support.dell.com/
O1 - Hosts: www.dcsresearch.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_11_0.dll
O3 - Toolbar: Vivisimo - {5538fb62-f725-4433-a965-91314e8d8e4d} - C:\Program Files\Vivisimo\Toolbar\tbu14\toolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [RNmail] "C:\Program Files\RNmail\rn.exe" /path "C:\Program Files\RNmail"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: &Vivisimo Meta-Search - res://C:\Program Files\Vivisimo\Toolbar\tbu14\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Zoom In - C:\WINDOWS\web\zoomin.htm
O8 - Extra context menu item: Zoom Out - C:\WINDOWS\web\zoomout.htm
O16 - DPF: ppctlcab -
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -
O16 - DPF: {958FCAB0-616B-11D3-A63F-00001B322780} (TimetickerLittleHelpers.usfServer) - http://www.timeticker.com/Timeset/TcpServer.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
O16 - DPF: {A1337CC4-FF8E-11D1-9C48-00A0CC20E0D0} (EZListings) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{327A546B-F9F8-44B4-B88B-13BED73973AD}: NameServer = ,

  • 2 Contributors
  • 2 Replies
  • 486 Views
  • 1 Week Discussion Span
  • Latest Post Latest Post by ehupp

Dani AI

Generated

Short practical checklist and causes to try before rebuilding Windows (adds to and ’s thread)

Third‑party add‑ons and shell extensions are the most common culprit when IE appears to start but then does nothing unless add‑ons are disabled. Start by running Internet Explorer in No‑Addons mode (iexplore -extoff) and use tools that let you disable toolbars/BHOs and shell extensions so you can isolate the offending item. Autoruns (Sysinternals) and ShellExView (NirSoft) are the standard, safe utilities for this: download and use them to disable non‑Microsoft entries, reboot, and test. (learn.microsoft.com)

If disabling add‑ons doesn’t fix it, re‑register the IE/COM DLLs that IE depends on — Microsoft documents this as a fix for blank or non‑opening IE windows. From an Administrator command prompt run the regsvr32 commands shown below (run the first two, test, then do the rest if needed): 

regsvr32 urlmon.dll
regsvr32 actxprxy.dll
regsvr32 shdocvw.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 oleaut32.dll

Those re‑registration steps are the Microsoft‑recommended repair for this symptom. (support.microsoft.com)

Repair corrupted system or network pieces next: run System File Checker to repair missing/corrupt Windows files, and reset Winsock if you suspect networking/proxy hooks (some security/monitoring products install LSPs that break launches). From an elevated prompt:

sfc /scannow
netsh winsock reset

Restart after each step. Resetting IE to defaults (Internet Options → Advanced → Reset) is also a safe, supported troubleshooting step before reinstalling. (support.microsoft.com)

Notes and cautions: back up the registry before manual edits; netsh winsock reset can require reinstalling firewall/AV components afterwards; use up‑to‑date anti‑malware scanners (Spybot/Ad‑aware/Malwarebytes or Microsoft Safety Scanner) and consider saving a HijackThis/Autoruns log for expert analysis if the problem persists. If all of the above fail, a repair‑install or full reinstall (what eventually used) will succeed, but it’s usually avoidable if the steps above are followed in sequence. (learn.microsoft.com)

Recommended Answers

All 2 Replies

Member Avatar for crunchie

I don't see anything bad there but try uninstalling this O3 - Toolbar: Vivisimo - {5538fb62-f725-4433-a965-91314e8d8e4d} - C:\Program Files\Vivisimo\Toolbar\tbu14\toolbar.dll & see if it works correctly. You may also have to do a repair of IE.

Member Avatar for ehupp

I don't see anything bad there but try uninstalling this O3 - Toolbar: Vivisimo - {5538fb62-f725-4433-a965-91314e8d8e4d} - C:\Program Files\Vivisimo\Toolbar\tbu14\toolbar.dll & see if it works correctly. You may also have to do a repair of IE.

Tried that, also tried deleting reg key showing IE installed to do a complete reinstall of IE, and nothing helped. ended up doing a backup and re install of O.S.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.