Hello, forgive me if this has been solved already -- i did searches but did not see my specific dll mentioned.

I recently started getting the "Generic Host Process for Win32 Services has encountered a problem and needs to close." The error signature is:

szAppName: svchost.exe
szAppVer: 5.1.2600.2180
szModName: msvcrt.dll
szModVer: 7.0.2600.2180
offset: 000367ef

The problems I am seeing include:
1) "There are no active mixer devices available..." when I try to adjust volume. (system sounds still work; cannot play music files)

2) I'm manually going to the Windows Update site and checking for latest updates (I have always had the automatic option on), but it just hangs on the "Checking for latest updates" page and the progress bar keeps going, but nothing is ever returned.

3) If I go and examine the services, many services that are configured to startup "automatically" are not started (including Windows Audio which I guess explains my active mixer message).

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I use Trend Micro's PC-cillin Internet Security 2007 as my security suite, and scans (virus and spyware) does not turn up much except cookies, which I have told it to remove. I will try Ad-aware next...

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The Application Error in my Event Viewer which I think is associated with this is:

Category: (100)
EventID: 1000
Faulting application svchost.exe, version 5.1.2600.2180, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x000367ef.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 3:48:07 PM, on 3/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
c:\program files\verizon wireless\venturi\Client\ventc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
C:\Program Files\Google\deskbar-0.5.95.0\ggviewer.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PCCMAIN.EXE
C:\PROGRA~1\TRENDM~1\INTERN~3\PccHCMS.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PccVScan.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\mspaint.exe
C:\WINDOWS\system32\mspaint.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\S Liu\Desktop\HijackThis_v1.99.1.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [BackupNotify] C:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: CD-MENU.LNK = D:\MENU.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\juniper networks\secure application manager\samnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\juniper networks\secure application manager\samnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1164424917046
O16 - DPF: {F95B59FB-BE48-47EE-A8DF-0057F8C0A688} (LDSTunnel Class) - https://lds.stratify.com/casemanagement/install/StratifyLDSClient.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Pciiprtfil - Unknown owner - (no file)
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
O23 - Service: Venturi Client (Venturi2) - Venturi Wireless - c:\program files\verizon wireless\venturi\Client\ventc.exe

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Thank you in advance for any advice at all!

Recommended Answers

All 7 Replies

FYI, here is my AVG Anti-spyware log. All items have been quarantined. Upon reboot the error still occurs, though. :sad: Please let me know what else to try! I'm hoping that I will not have to re-install the OS.

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AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:06:52 PM 3/18/2007

+ Scan result:

C:\Documents and Settings\S Liu\Local Settings\Temp\MiniBug.exe -> Adware.SuspectModule : Cleaned with backup (quarantined).
:mozilla.212:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.213:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.214:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.294:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.494:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.568:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.682:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.707:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.767:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.823:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.245:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.246:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.21:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.22:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.23:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned.
:mozilla.313:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.314:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.163:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.164:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.86:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.87:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.88:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.89:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.66:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.328:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bfast : Cleaned.
:mozilla.189:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned.
:mozilla.217:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.218:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.219:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.220:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.221:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.222:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned.
:mozilla.156:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.157:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.158:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.159:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.160:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.127:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.47:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.48:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.276:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Coremetrics : Cleaned.
:mozilla.25:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.31:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.515:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.516:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.190:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.191:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.192:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.407:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.408:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.409:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.467:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.669:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.689:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.691:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.692:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.737:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.762:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.763:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.773:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.774:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.249:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Linksynergy : Cleaned.
:mozilla.250:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Linksynergy : Cleaned.
:mozilla.235:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.239:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.240:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.296:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.297:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.303:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.306:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.387:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.388:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.417:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.418:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.465:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.466:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@sales.liveperson[3].txt -> TrackingCookie.Liveperson : Cleaned.
:mozilla.81:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.82:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.622:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
:mozilla.624:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
:mozilla.625:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
:mozilla.626:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
:mozilla.630:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
:mozilla.631:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Msn : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s [email]liu@search.msn[2].txt[/email] -> TrackingCookie.Msn : Cleaned.
:mozilla.29:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
:mozilla.30:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
:mozilla.268:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.269:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.270:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s [email]liu@data3.perf.overture[2].txt[/email] -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s [email]liu@data4.perf.overture[1].txt[/email] -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@data1.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned.
:mozilla.460:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.146:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.147:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.148:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.149:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.513:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.514:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.310:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.57:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.58:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.59:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.60:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.61:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.62:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.63:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.64:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.445:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.446:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.447:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.448:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.449:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.450:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@secure.skype[1].txt -> TrackingCookie.Skype : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@site.skype[2].txt -> TrackingCookie.Skype : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@skype[1].txt -> TrackingCookie.Skype : Cleaned.
:mozilla.468:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.469:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.470:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.471:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Specificclick : Cleaned.
:mozilla.247:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.248:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.436:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.437:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@anad.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@anat.tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.24:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@a.tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.586:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.
:mozilla.807:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.
:mozilla.109:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@m.webtrends[2].txt -> TrackingCookie.Webtrends : Cleaned.
:mozilla.442:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.675:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.676:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
C:\Documents and Settings\S Liu\Cookies\s_liu@statse.webtrendslive[1].txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.83:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.84:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.85:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.75:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.76:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.77:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.78:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.79:C:\Documents and Settings\S Liu\Application Data\Mozilla\Firefox\Profiles\3hvrwesj.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.


::Report end

Hi and welcome to Daniweb forums :).

If you have your XP install CD, please do the following;
Go to Start | Run and type in sfc /scannow and hit the ok button. You will not see much happen, but you should know when it's done. Reboot then.

==

Please go here & install ALL critical updates required for your system.

Post back if you needed updates and the results of the sfc /scannow.

First, thanks so much for responding.

I ran the scannow -- nothing displayed when it finished, so I rebooted. All looked fine for a couple of minutes, and I checked that all the normal services started automatically, but then the Generic Host Process error (same dll) appeared again. And, as it always does, it proceeded to promptly shut down many of the services, including Automatic Updates, DHCP Client, etc. I then tried to go to the windowsupdate site and check for updates, but, as before, it still hangs at the checking stage.

If you have other suggestions I'd be more than happy to try them.

Thanks again.

It's been about 24 hours now since I've replaced the dll, and I have not seen error messages, automatic updates work, and all seems well. THANK YOU! It's a great service that you and others are doing for the user community.

I am curious though...can you tell if a virus had caused this? I always have up-to-date antivirus software on, and I don't download that much from the internet. If it was a virus, what else should I be doing to prevent this type of infection in the future?

I am curious though...can you tell if a virus had caused this? I always have up-to-date antivirus software on, and I don't download that much from the internet. If it was a virus, what else should I be doing to prevent this type of infection in the future?

It is possible that a virus caused it, but it could also just be a corrupt file.
Here are a few tips;

Download CCleaner and install, then run it. It will clear out your temp folders.

  1. Uncheck "Cookies" under "Internet Explorer".
  2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
  3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

Hello,
I have exactly the same problem as LULU2K. But, replacing msvcrt.dll from dll-files.com don't solve my problem. When I replace file in directory SYSTEM32, software (previously dumps error message) works, but after restarting PC msvdrt.dll is overwritten with original file from directory DLLCACHE. When I copy msvcrt.dll also to the directory DLLCACHE, Windows notify me, that file is not OK ("Insert original CD"..blabla). After forced restart, windows don't start. I must copy original file to system directory via system console. After that, windows starts.
I tryied copy original file from original XP CD, but files on CD and System32 are the same (I compared them by content). Can you help me?
P.S. I use legal Windows XP Home SP2 with all updates, NOD32 with all updates, Ad Aware SE, Spybot, Spyware doctor. As browser I use Opera.

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