Please help, cant change homepage in IE. Log provided.

[whongtat]

Logfile of HijackThis v1.98.0
Scan saved at 7:59:33 AM, on 7/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\GSICON.EXE
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\mfcwy.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ievl32.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\steve wee\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://bqogw.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://bqogw.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://bqogw.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C2EF3E65-B610-3BA5-4D34-6D00744A449C} - C:\WINDOWS\system32\apinx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Microsoft Update] wumgrd.exe
O4 - HKLM\..\Run: [Windows Net Cfg ] service.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [yx] uu.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mfcwy.exe] C:\WINDOWS\system32\mfcwy.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wumgrd.exe
O4 - HKLM\..\RunServices: [Windows Net Cfg ] service.exe
O4 - HKLM\..\RunServices: [yx] uu.exe
O4 - HKCU\..\Run: [Windows Net Cfg ] service.exe
O4 - HKCU\..\Run: [Microsoft Update] wumgrd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversInitialSetup1.0.0.8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3D4F7594-99EE-409F-850B-FE3FB4D548F4}: NameServer = 165.21.100.88 165.21.83.88

[alc6379]

Have you tried the solutions in this thread?
http://daniweb.com/techtalkforums/thread7507.html

[whongtat]

This there nothing wrong with the log?
res://bqogw.dll/index.html#96676 keeps appearing as the homepage and i thought something's wrong with the log.
NOt yet tried the solution thou.

[crunchie]

Try this:

1. Tools | Internet Options - General tab - Home page section
2. Change Address to «about:blank»
3. Click Apply then OK
4. Restart IE
5. Reset your homepage & click apply, then ok.

If that doesn't work, do this:

1. Make sure your settings allow you to view "Hidden files" & "hide protected operating system files" is unchecked. Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "mfcwy.exe" & "ievl32.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
4. Scroll down and find the service called "Network Security Service".
5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

   R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
   R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://bqogw.dll/index.html#96676
   R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://bqogw.dll/index.html#96676
   R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
   R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bqogw.dll/sp.html#96676
   R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://bqogw.dll/index.html#96676
   R3 - Default URLSearchHook is missing

   O2 - BHO: (no name) - {C2EF3E65-B610-3BA5-4D34-6D00744A449C} - C:\WINDOWS\system32\apinx.dll

   O4 - HKLM\..\Run: [Microsoft Update] wumgrd.exe
   O4 - HKLM\..\Run: [Windows Net Cfg ] service.exe
   O4 - HKLM\..\Run: [yx] uu.exe
   O4 - HKLM\..\Run: [mfcwy.exe] C:\WINDOWS\system32\mfcwy.exe
   O4 - HKLM\..\RunServices: [Microsoft Update] wumgrd.exe
   O4 - HKLM\..\RunServices: [Windows Net Cfg ] service.exe
   O4 - HKLM\..\RunServices: [yx] uu.exe
   O4 - HKCU\..\Run: [Windows Net Cfg ] service.exe
   O4 - HKCU\..\Run: [Microsoft Update] wumgrd.exe

   O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
   O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab

   
   

7. Reboot into Safe Mode - How do I boot into "Safe" mode? , and delete the following files:

   C:\WINDOWS\system32\bqogw.dll

   C:\WINDOWS\system32\apinx.dll

   C:\WINDOWS\system32\mfcwy.exe
   C:\WINDOWS\ievl32.exe

   Reboot in Normal Mode.
   Download the file attached to this post and rename it to cwsuninst.reg
   Doubleclick it and confirm you want to merge it with the registry.
   Run HijackThis again and post a new log.

   File Attachment

   Extra notes
   If given full internet access this variant will delete:
   - your hosts file (good replacements can be found here or here )
   - Spybot S&D's BHO (download SDHelper.dll, put it in the Spybot folder (default is: C:\Program Files\Spybot - Search & Destroy\) and click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" > OK
   - control.exe: follow instructions here: http://www.spywareinfo.com/~merijn/...es.html#control

   Go here for an on-line scan & set it to autoclean for you.
   Try this scan as well.