Member Avatar for jackoutlawz

Everytime I'm loading IE there are several popup I tried to get rid of if with Hijackthis but when I restart the computer they come back could you tell me what I have to do next thank you. Here the log file

Logfile of HijackThis v1.98.0
Scan saved at 13:47:25, on 2004-08-06
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\MSN Apps\Updater\01.02.0002.1001\fr-ca\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Winamp2\Winampa.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\SpyCatcher\DeleteSatellite.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\SpyCatcher\Scheduler daemon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Winamp2\winamp.exe
C:\Program Files\Starcraft\Starcraft.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jacques\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0002.1001\fr-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0002.1001\fr-ca\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp2\Winampa.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [axisbendheartskip] C:\Documents and Settings\All Users\Application Data\camp ante axis bend\Bindactive.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\Program Files\SpyCatcher\DeleteSatellite.exe"
O4 - HKLM\..\Run: [acidblah] C:\PROGRA~1\BIASDE~1\Math Load Idol.exe
O4 - HKLM\..\RunOnce: [GhostSurfDelSatellite] "C:\Program Files\SpyCatcher\DeleteSatellite.exe" nowait
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

  • 2 Contributors
  • 2 Replies
  • 127 Views
  • 6 Hours Discussion Span
  • Latest Post Latest Post by caperjack

Dani AI

Generated

The behavior described by — fixes applied with HijackThis, then returning after reboot — strongly suggests a persistent installer or autorun process is recreating the browser popups. That can be a hidden startup item, a scheduled task/service, a driver/Winlogon hook, or a helper process that injects into IE at runtime. Treat removal as a containment + elimination job: stop the reinfection, remove the offending files/entries, then rebuild secure defaults.

Recommended recovery sequence (safe, repeatable):

  1. Contain: disconnect from the network (unplug or disable adapter) so nothing can be re-downloaded while you clean.
  2. Boot Safe Mode (or Safe Mode with Networking only if you need updated definitions). Update scanners before running them.
  3. Use layered scanners: run an updated signature-based anti‑malware (Malwarebytes or comparable), then a second-opinion cleaner. As @caperjack recommended, tools that target the CoolWebSearch family and general spyware are useful — update first and run in Safe Mode if advised by the tool.
  4. Inspect autoruns more fully than HijackThis can: use msconfig and a tool like Autoruns to find items in Run, RunOnce, services, scheduled tasks, BHOs and Winlogon entries. Disable suspicious entries (don’t delete without a backup). Autoruns link: Autoruns (Sysinternals).
  5. Check IE settings and system files: reset IE, verify proxy settings (no unexpected proxy), and inspect the hosts file at C:\Windows\System32\drivers\etc\hosts. Remove/rename suspect executables, but export registry keys or create a System Restore point before edits.

Cautions and follow-up:

  • Do not blindly remove entries from HijackThis; legitimate items (Adobe, Norton, Logitech, etc.) should be left alone. If unsure, export the entry or the key and ask for confirmation.
  • After cleanup, reboot normally, reconnect, update Windows/IE, and run full scans again. If popups persist, post a fresh HijackThis log and list which scanners produced detections. Following this ordered approach helps ensure the reinfection source is found and removed rather than repeatedly cleaned.

Recommended Answers

All 2 Replies

Member Avatar for caperjack

Download and run this fully working 30 day trial version Trojan Hunter.

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Download CWShredder from and run the Program in safe mode . Press the "Fix Button" Let it fix all variants. Next, Close the program and all windows and IE windows and run hijackthis and Post a Fresh log.

Reboot to SAFE mode to run CWShredder

How to start computer in safe mode

Then these 2 programs .
Ad-Aware and Spybot

Download the latest version of Ad-Aware at ADAWARE

Setup Ad-Aware .
After installing AAW, and before running the program, update reference files by using the bottom right button in the program, labeled "Check for Updates."

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.
Please make sure that you activate IN-DEPTH scanning before you proceed
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Increase the strength of Ad-Aware by installing the VX2 Cleaner plug-in.
Close Ad-Aware 6.
Download the free VX2 Cleaner
Install the VX2 Cleaner.
Start Ad-Aware and click on "Plug-ins".
Select the VX2 Cleaner plug-in and click "Run Plugin".
If your computer isn’t infected, click "Close".
If your computer is infected:
Select "Clean System".
Reboot your computer.
Scan your computer with Ad-Aware.
Remove any VX2 objects detected.
Reboot your computer again.
Run a second scan to make sure the files have been removed from your computer.
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Download SPYBOT

After installing Spybot S&D, update it by using the "Update" button on the left panel of the program. Search for updates and download anything it finds

How to setup Ad-Aware and Spy-Bot S&D Check my signature for details

And after that, please do the following:

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Reboot and post a new log

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Member Avatar for caperjack

I also use the google toolbar with popup blocker .Your choice

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