Please help me i cant connect to my wifi on my ipod its not my ipod. my linksys routers settings are screwed up. When i try to type in my ip adress to the adress bar on iexplorer and it asks for user and password i type it in then brings me to a red page that says 401 authorization required. its the right stuff i know it is because when i type in a random password that doesnt come up. When i go to network conections and try to find and add my router my router doesnt come up in the lists of network connections to connect to. It says my wireless connection is disabled but when i try to enable it i cant because my router (MSHOME) wont show up in the lists to choose from. Its not the router because the wifi light is on and my wired internet and my xbox work off the same router. I cant think of anything and i called hp and linksys and they want me to pay for support please help i cant think of anything else. my router wont show up in the connections nor in my ipod wifi choices. it just randomly started happening and i didnt do a thing to cause it. Linksys said its easy to fix its something in the settings but i cant access the settings when i type in the ip in the adress bar. pelase help imonly 15 and i dont have a credit card to buy the support!!!!!!!!!!!!!!!!!!

Dani AI

Generated

For : the symptoms (wired devices work, wireless clients can’t see the network, and accessing the router’s web page returns HTTP 401 even with known credentials) point to one of a few distinct areas — admin/authentication, router wireless settings, or the client wireless adapter/driver. ’s suggestion about security software is a good early check, and ’ hardware-reset idea is a valid last resort; the steps below expand those ideas into a safe, ordered troubleshooting flow.

Start with a direct wired connection to the router and run basic checks from a command prompt:

ipconfig /all
ping <DefaultGateway>

Identify the Default Gateway from ipconfig, then open both http://<DefaultGateway> and https://<DefaultGateway> in a different browser or in private/incognito mode. Try the same admin page from a phone or another PC. Temporarily disable firewall/antivirus while testing (re-enable it afterward).

If the admin login still returns 401, verify the device being contacted is actually the router (labels sometimes show the management IP). A 401 means credentials were rejected; if credentials cannot be recovered, a factory reset will restore defaults — consult the router’s model label/manual for the exact reset procedure and back up or photograph any current settings first because a reset erases SSID, passphrase, ISP and port-forwarding settings.

Client-side checks: confirm the wireless adapter is enabled (Device Manager / network adapters), confirm any physical wireless switch is ON, and update the adapter driver. If the SSID is hidden, add a manual wireless profile with the correct SSID and security type. Also check for MAC filtering on the router and disable it while testing. After recovering admin access, set WPA2/AES (or WPA3 if supported), a strong passphrase, and update router firmware. Quick prioritized checklist: 1) wired -> ipconfig/ping, 2) try different browser/device and disable AV, 3) verify client radio/driver, 4) factory reset only if necessary.

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If your running any kind of anti-virus software try disabling it. Norton in particular can cause havoc with internet connections.

use ballpen/pencil/clip to reset your wifi by pressing the reset button for 30seconds actually there are lights indicator on that.

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