Member Avatar for milazar.mariejeanne

Hi my acer aspire 5253 has window 7 and since several days ,startup repair cannot fix the problems and windows is not starting.Recently i downloaded some files and i think that is why its having this problem!I want to erase the files but icant as it is not starting.Can you please help me?Best regards ,Milazar

  • 6 Contributors
  • 8 Replies
  • 408 Views
  • 7 Months Discussion Span
  • Latest Post Latest Post by DownSpyro

Dani AI

Generated

A short, practical follow‑up for this thread: ’s Safe Mode/System Restore advice fixed ’s laptop, but when those options fail and the machine only shows a persistent black screen (as reported by ), the next priorities are (1) preserve personal data, (2) attempt offline boot/filesystem repairs, (3) check hardware, and only then (4) consider a factory restore.

Non‑destructive data rescue options first: boot from a Linux live USB (choose “Try without installing”) and copy C:\Users and any other important folders to an external drive; alternately remove the drive and attach it to another PC with a SATA→USB adapter/enclosure. If a Windows install DVD/USB is available, open Repair → Command Prompt and use robocopy/xcopy to copy user folders before further repair.

From a Windows Recovery Command Prompt, run these offline repairs (in this order):

chkdsk C: /f /r
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

Allow each command to finish and reboot between major steps. chkdsk will surface disk I/O errors; bootrec repairs boot records; sfc can repair corrupted system files when run offline.

If those commands don’t help, test hardware: run a full HDD health check (SMART/vendor diagnostic or SeaTools) and a memory test (MemTest86). Many Acer systems include an OEM recovery option (often Alt+F10 at boot) — usable only after data is secured because a factory restore erases the drive. For suspected malware, bootable rescue discs (antivirus rescue ISO) can scan partitions offline.

Recording exact error text (BIOS messages, STOP codes like INACCESSIBLE_BOOT_DEVICE, or visible boot log lines) and whether BIOS still detects the HDD will point to whether the problem is software, corruption, or failing hardware.

Recommended Answers

All 8 Replies

Member Avatar for Webville312

Can it start in safe mode? Or, when you power it on, what message does it display for u?

Edited by Webville312
Member Avatar for Webville312

To start it in safe mode, turn it on; and then press f8. This brings you options. You will have to select SAFE MODE.

Once it starts, you will be prompted to decide whether to continue in safe mode or restore.
Choose restore, and then roll back the computer to the date when it was working perfectly

Member Avatar for milazar.mariejeanne

Hi,thank you very much.Helped me a lot.Working properly now

Member Avatar for Webville312

You are very much welkam ...

Member Avatar for JamiePetreno

Once it begins, you will be persuaded to select whether to proceed in secure method or recover.
Choose recover, and then move back the pc to the time frame when it was operating completely . . . . .

Member Avatar for greenknight

Do you have security update 2823324 installed? It can cause Win 7 to fail to boot, and Microsoft recommends uninstalling it. I got bitten by it - by the time I heard about the problem, I'd already restarted my Win 7 laptop several times since the update installed, thought it wasn't a problem for me. Anyway, System Restore was supposed to be able to fix it if it did cause trouble, so I didn't uninstall it. Big mistake - I was hit by it days later, restore failed, and after much hassle I wound up reinstalling Win 7.

Microsoft's page about this problem: Click Here

Edited by greenknight
Member Avatar for Goathray

you will be prompted to decide whether to continue in safe mode or restore.
Choose restore

Member Avatar for DownSpyro

Hey guys I did hit f8 and hit restore but still won't work. Anyone got ideas? It goes to black screen and left it on for hours.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.