gshauck 0 Newbie Poster

Sorry for the long delay. I have been busy with family for the holidays.

I checked my BIOS and the only USB related option I can see is for 'USB Legacy Support'. I have tried it in '[Auto Detect], [Enable], and [Disable]'. I get the same result with any one of the three options. I have it back in [Auto Detect]. The USB ports still do not work in 'Safe Mode'. The only time the onboard USB ports worked was when I left my 'System Mechanic' CD in the CD drive and restarted the computer. When the 'Drive Medic Emergency Rescue' started up, my USB connected mouse worked. I did not run the software. It gave me an option to eject the CD and restart the computer. After restarting I did not see a change in the behavior of the copmuter.

Here are the DDS attachments.

Attach.txt

DDS.txt

Since my last post I have run 'memtest86' and after 6 hrs there were no errors.
I also tried to run 'sfc /scannow'. That showed there to be unverified files on the system but this being an OEM installed OS I do not have a disc to complete the repairs. I tried using a friends copy of Windows XP home edition and Windows XP Pro. The system said that it was the incorrect disc.

There is one other problem that has popped up since I started trying to fix this. The screen resolution has changed on me 2 times now. I …

gshauck 0 Newbie Poster

Here is the screen shot of my IRQ addresses.

This is pretty much what the other 4 USBPORT.SYS have in their stack.

gshauck 0 Newbie Poster

I guess I didn't get the screen shots correct. What do I need to do the get them to appear in the thread?

gshauck 0 Newbie Poster

ProcExp_Scrnshot.doc

This is my first time to try to post a screen shot, so I hope it turns out. I actually caught the System process at 100.00% of the CPU.
Thank you for attaching a screen shot for reference.

The other 4 'USBPORT.SYS' threads only have 3 'USBPORT.SYS' and the 'NTKRNPLA.EXE' stuff.
I am not sure what I plugged in to get Hal to show up, but every time I restart the computer and check the Process Explorer it is in the stack of the CPU hogging thread. I don't think that it has anything attached to it now; because, when ever I suspend 'USBPORT.SYS' thread 368, all of my USB devices attached to the PCI card continue to function normally. I do not have anything attached to the USB ports that came with the computer. (4 on back integrated with Motherboard, and 2 on front panel that are wired to the Motherboard). The only issue that arrises when the thread is suspended is if the computer goes into standby mode. With the thread suspended the computer will not come out of standby mode.

I checked the IRQ today and this is what I found
IRQ designations 11_20_2010.doc

I know the (ICA) addresses need to be unique to the device, but is it alright that the (PCI) addresses are shared by muliple devices?

I am currently trying to create a "memtest86" cd so I can make sure that my RAM is alright. i hve 512 MB installed …

gshauck 0 Newbie Poster

That was my first thought but I have run Adaware and Panda 2010 to death. Any time I scan now I come up with no malware, viruses, or spyware. I am not used to both porgrams coming up empty handed. If I suspend 'USBPORT.SYS' in Process Explorer the CPU goes down to 2%. If I don't move the mouse for a couple minutes it will actually drop down to 0%. Aside from the issue at hand, I think this is the cleanest I have ever had this computer.

I just finished updating my BIOS with no change to the problem. I also downloaded and ran "Fix It" form microsoft. According to there Forum it will help trouble shoot USB port problems. The only thing this software did for me was cause my CD-RW drive to quit reading music CD's in Windows Media Player and in 'My Computer'.

I would like to personally thank Microsoft for adding another problem for me to fix. At least the CD drive still works if I fire up iTunes. I think I am going to add Apple to my list of replacement home computers once I finally throw this desktop through the window...

gshauck 0 Newbie Poster

I've been working on this problem for a while.
The first problem I notices was the computer getting slow. Then my USB wireless mouse quit working. I started using a PS/2 mouse. That mouse started to have problems. I am pretty sure that it was a problem in the wiring. It finaly quit working all together and now my PS/2 port does not work at all. I purchased a USB mouse mouse that has a cord. I plugged it in and nothing. I plugged my USB memory stick and nothing. I checked the device manager and it showed he USB ports and drivers to be working properly. I tried to update the drivers and it said that I had the most recent drivers already installed.

Just before my PS/2 mouse totally took a dive, I had installed iTunes. That was when I first noticed problems with the USB ports. They would not pick-up my iPhone when I plugged it in. In a Forum, (don't remember which one), I saw that there were issues with iTunes 10 and Windows XP with Service Pack 2. I went ot the microsoft website, and updated to Service Pack 3.

The USB ports still did not work. I removed iTunes completely from my computer using the 6 step process provided by Apple. The computer got so slow I could hardly do anything. I purchased System Mchanic from Wal-Mart and it made the computer usable again. I still did not have a mouse …

gshauck 0 Newbie Poster

If your Mouse is not showing in Device manager you can select view then select "Show Hidden Devices". This will show the mouse. I had a similar problem and this alloud me to view the installed drivers. I personally baught a PCI card with USB ports to finally get my mouse working. With the mouse connected through the PCI card it now shows in the Device Manager without having to show hidden devices. I guess by default it only shows active hardware. Good luck.

gshauck 0 Newbie Poster

You might not be getting any replies because of the location of your post. I'm new here too, but I've seen where a misplaced thread will just collect dust until it gets moved.

gshauck 0 Newbie Poster

Hello,
My name is Gregg and I live in the D/FW metroplex in Texas. I have read through many Forums but this is the first one I ever signed up in.

The main reason I signed up a month ago is because this seems like a good community of people. I signed up using my iPhone and was going to fill out my profile on my home computer, but my computer decided to take a dive on me. I finally got a functioning mouse and cleaned up enough to were I can finally post.

So here I am. I usually work on machinery in a manufacturing environment. When it comes to desktops, laptops, and servers, I am definitely out of the loop. I know enough to skim through forums and usually get the answers I need to get by. It has been a couple years since I've had problems with my home computer so it is interesting to see how the terminology has changed a little since then. The last big problem I had was my mom downloading 'Bargain Buddy' on my dad's computer. That was a month long process to finally get the computer running good again.

Hello to everyone, and thanks to Daniweb for making it easy to get started.