The recent flood of "technical problems" with computers at Delta Airlines, the New York Stock Exchange, the Wall Street Journal etc. make me wonder if we have become too dependent on these machines?
Are they maintained by less and less competent people?
Has the complexity exceeded human comprehension?
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I thought the recent outage was British Airways. My reading on this pointed to management issues, quality of the outsourcing and choices on redundancy and backup systems.
The benefits are here, but when your management cuts support and hardware, you see troubles like this.
You can see the same thing …
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