Member Avatar for Reverend Jim

I am being over-notified.

I started a new thread to tell the community that "Active State Komodo IDE Now Free". I got four emails telling me I had started a new thread.

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pritaeas endorsed me in

  • web development
  • hardware and software
  • computer science

I received 5, 4, and 4 emails respectively telling me this.

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Dani AI

Generated

Context: reported multiple notification emails after posting and receiving endorsements; is investigating. Practical, low-risk steps follow for users and staff to reduce noise and speed diagnosis.

User-side mitigation: review account notification preferences and switch to a digest or disable immediate email for specific event types (endorsements, badges, etc). Check watched threads and unsubscribe from topics that are no longer of interest. Inspect mailbox rules and any forwarding setup — multiple POP fetches or a forwarding loop commonly produce apparent duplicates; using IMAP avoids many POP-related duplicate issues. As a short-term measure, add a mail rule that groups or labels messages from the forum address so duplicates are easier to spot and move to a single folder.

Diagnostics and staff actions: when requested, forward the complete original message with full RFC822 headers preserved as an attachment; the Message-ID and the Received chain are the most useful lines to determine whether duplicates were generated by the forum or during transit. Server-side checks should include the MTA queue for repeated enqueues/retries and verification of whether each event type intentionally emits separate outgoing messages. Batching similar events into a periodic digest is an effective way to reduce volume while the root cause is investigated.

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Member Avatar for Dani

So we were having mail issues and the mail queue got backed up. However, are you getting multiple emails about the same thread? Can you please forward them to me as email attachments? (So I can see the full headers for each email)

Thanks!

Member Avatar for Reverend Jim

Consider it done. Let me know if the arrive in a usable form. I haven't deleted them yet.

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