I know this is most likely in the wrong section but after 30 mins thinking it over I decided this might be half right.
I'm a designer for a call centre in Thailand and they have asked me to find out how they extract data from the web, which will be used in campaigns. But as a designer I dont have the first clue.
I will give the example my boss gave me. if they are doing a campaign on veterinary's in Hong Kong, so they will need numbers to call to do the questionnaire.
I'm not a programmer, or professional data extractor, but I have to solve the problem.
The way I think I can do it is to find online directories and then use a data extraction software to collect the numbers to a database.
but it seems very time consuming and manual, is this the only way to do it or am I missing something.