Member Avatar for danny_27

I am a travel agent in need of global ticketing solution and I came across an product Clarity GTS, so can someone share their view on this product.

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For : platforms sold as "global ticketing systems" should be judged by what they actually deliver, not the marketing. The real advantages to expect are consistent multi-carrier ticket issuance, clear settlement flows, secure card handling, and APIs that make integration with a web portal predictable. Proofs of certification and a working sandbox are decisive evidence that a product will behave in production.

A practical vendor checklist to verify before committing:

  • GDS and NDC connectivity (ask for supported providers and test credentials; see IATA NDC information) (IATA NDC).
  • IATA BSP/CASS support for settlement and reconciliation ().
  • PCI-DSS attestation or hosted/tokenized payments to avoid storing full PANs (PCI Security Standards).
  • Sandbox, API docs, sample PNR flows, and webhooks plus OAuth/OpenID for auth (OAuth 2.0).
  • Multi-currency/locale support, EMD/ancillaries, role-based access, audit logs, SLAs, and data residency/GDPR controls (GDPR overview).

Core acceptance tests to run in the sandbox:

  • Complete booking-to-ticket cycle, including seat/ancillary EMD issuance.
  • Refunds, exchanges, voluntary and involuntary reissues across carriers.
  • Interline and codeshare scenarios, currency conversions, and BSP reconciliation samples.
  • Negative tests: declined payments, expired fares, duplicate PNRs, and failover/load conditions.

Given 's question about development resources, small teams usually benefit from a SaaS offering with ready connectors and a rich API. As observed, "trial-and-error" can find a working flow, but regulated ticketing needs scripted QA and settlement verification to avoid financial exposure. Common troubleshooting checkpoints: GDS queue/PNR messages, TLS cert expiry, currency/fare-rule mismatches, and payment tokenization logs. Vendors that present IATA/PCI certificates, a populated sandbox, and sample reconciliation reports are the safest options.

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Member Avatar for rproffitt

Given your past questions, are you developing a web travel portal? How big is your development team?

Member Avatar for kamilkapeterson

Well, that sounds pretty good. On the other hand, I solved this problem by trial and error, so it is possible.

Edited by Reverend Jim because: removed spam link
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