Good thing with Dell is, on the whole, the great support.
My youngest daughter got a reconditioned/open box Dell netbook at a huge discount in August 2010 from a third party website. Its started blue screening last week, contacted Dell who sent a courier to collect it from my home address last Friday afternoon at no charge, and it was returned today (that's within 3 working days) with a new HDD and completely fixed.
Can't complain at that kind of service, especially when you consider it wasn't even purchased from Dell and had probably been a faulty return and repair item to start with, hence the open box status and low price.
i am a student of diploma in electronics and telecomm
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