Member Avatar for bilbreyj

My PC had the blue screen of death "physical dump" menu this morning and then shut down. When I powered it back up it has no display, keyboard, or mouse activity. Has anyone else seen this before?

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Brief follow-up that builds on the suggestions from and without repeating what you already posted: when a system has a BSOD and then will not complete POST, broaden the diagnostic focus beyond just memory and peripherals. The goal is to narrow whether the fault is power, board, GPU, BIOS corruption, or failing RAM so any replacement or repair is targeted.

  • Power rails: check the PSU rails under load with a simple PSU tester or multimeter (12V/5V/3.3V). Intermittent or out-of-spec voltages commonly produce sudden crashes and a hard failure to POST; How-To Geek has a practical guide for PSU checks.
  • Motherboard inspection: look for bulging or leaking capacitors, burn marks, or loose standoffs. A shorted or damaged board can give the symptoms described even with fans spinning.
  • Graphics path: if a discrete GPU is present, verify its auxiliary power leads and seating, and try the video card and cable on another machine or use onboard video if available.
  • BIOS/firmware: clear CMOS per the motherboard manual (removing the battery or using the jumper) to rule out corrupted settings that prevent POST.
  • Diagnostic tools: if you can get it to boot intermittently, run a bootable memory tester like MemTest86 for extended passes and capture Windows minidumps for offline analysis with WinDbg when possible.
  • POST feedback: attach a system speaker or a POST diagnostic card to read beep codes or POST codes; they narrow the fault domain quickly.

Always disconnect mains power before touching components and ground yourself to avoid static damage. If these targeted checks do not isolate the fault, a local shop with a spare known-good PSU/GPU and a POST tester can usually identify the failed part faster than swapping blindly.

References: How to test a power supply (How-To Geek) (), MemTest86 (https://www.memtest86.com/), clearing CMOS guide ().

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Member Avatar for TPHTA

Obviously something really bad has happened. Unfortunately you have not provided enough information to help you.

When you get a blue screen, if you can write down the hex codes looks like 0x8000005C (0x60000001 0x00000000 ....
knowing this part of the message can lead to the solution. Unfortunately, it's not always possible to write the information down before the machine reboots.

Ok. Now that you cannot boot, we need to determine what exactly is going on with your computer. Do you hear beeping? Do you see anything at all on the monitor? are the fans running?

Member Avatar for bilbreyj

Here is a little more information. The machine has power, the fans are running, and the hard drive is spinning. When the computer is first turned on the red led on the mouse flashes once, but then the light stays off. There is no keyboard activity; the Num Lock or Caps Lock does not come on. The monitor briefly comes on and states "no display" and then goes to sleep mode.

Does this help or is more information needed? Thanks for your help!

Member Avatar for TPHTA

Have you recently made any hardware changes? Sounds like a memory problem to me. Definitely hardware. Try unplugging everything but the power and video cable just to make sure it's not a peripheral.

Some new computers, even desktops use a small portion of the main memory for video and a video or memory problem can cause this error.

Most likely you will need to take your machine in to someone and have it properly diagnosed.

Member Avatar for sittas87

Remove all RAM and and Replace one at a time if you have more than one stick. What OS are you running?

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