Disc stuck in 2000 imac dv edition, need help bad.

[sidhis]

while copying cd's from a friend, one disc i put in, the gza's beneath the surface had ehanced features i wasn't aware of, which start up right away and have no exit option to put them away.
then i looked at the cd sleeve and under the system requirements there's this warning about the enhanced feautures saying they take no responsibility if they don't work and are not responsible for any damage that may occur. so they knew they were putting out a faulty disc.
everytime i restart the computer, it goes straight to the video which there's no way out of. hopefully someone could tell me a way to get the disc out b/c im pretty stuck.
thanks
chris
[e-mail]

[DMR]

If you mean that the disk is physically stuck in the drive and won't eject, look for a small (about paper-clip diameter) hole somewhere on the face of the drive. If you find such a hole, that's how you access the "manual eject" mechanism.

Slowly push a paper clip or some other thin (and blunt-ended) instrument into the hole. If the eject mechanism on your particular drive is truly manual/mechanical, you may have to use a bit of force to engage the eject lever behind the hole, but once you do, that should pop the drive's tray open enough for you to remove the stuck disk.

Ba careful though- some drives don't use a mechanical eject mechanism; they use a "software" eject switch instead, and the computer will need to be turned on for it to work. If you hear or feel just a slight "click" when you insert the paper clip, you're hitting that switch.

[sidhis]

hmm, i will have to see, i'm not at home at the moment. the only problem with that is my imac doesn't have a tray, you just feed it in there... i will try poking around in there. i felt around with another cd and the disc that's in there isn't more then an 1/16 of an inch in about.
and it isn't that it's stuck, i read the sleeve of the cd again since my post, and it says under the system requirements to run the enhanced material

"no gauruntees: if the disc doesn't work properly or if damaged is incurred... we hold no responsibility. ..."

i can't believe it. so if you come across the gza cd beneath the surface, DO NOT stick it in your computer.
maybe now that you know i'm not dealing with a tray you might be able to direct me better. thanks for your reply though, i hope it helps, i'll post back tomorrow to let you know if i've had any joy.
thanks
chris

[sidhis]

got it out, thanks

[yellow]

Or.. reboot and hold down the mouse button until the CD ejects.

[DMR]

got it out, thanks

Can you tell us exactly how you got out please? Posting that info here could help other members who run across the same problem.

Thanks.

[sidhis]

well DMR was correct. all the way to the right of the insert slot about an 1/8 of an inch in there's a little button, that's the manual eject button. the computer has to be on for it to work. push it in with a paperclip end as your comp is rebooting.
thanks

[DMR]

And thank you for the follow-up info, sidhis.

I'll mark this one as solved now...

Hm, I have the same problem here.
I have tried mouse-down restart - the eject mechanaism goes into action, but no disk appears.
Paperclip method shows I have software eject button - again, eject goes through its paces, but no disk.

What next? Help!! it's my Tiger install DVD that's in there!

[sidhis]

that's the hurt piece

[yellow]

Funny question: You're 100% sure there's a disk in there?

Here are you solutions:

• Restart the computer and hold down the mouse button when you hear the startup sound.
• Restart the computer, hold down the Option key, and use the startup manager to open the tray.
Choose a different operating system in the startup manager, and eject the CD using the steps above.
• Insert a paper clip into the manual eject hole, which is located on the bottom right or left side of the drive (depending on the model), under the bezel. A paper clip inserted into this hole unlatches the drive. Next, bend the paper clip into a hook and put it under the drive's tray. You should be able to pull the tray out at this point.
• During startup, press and hold the Command-Option-O-F key combination to enter Open Firmware, type "eject cd" in lower case letters, then press return.

The thing is.. if you use the paper-clip and it make eject noises and cannot eject, then it a hardware problem with the eject mechanism on the drive and there's no magic software fix. You're going to have to take it apart (VERY dangerous), or take it to a Certified Apple Repair Center specialist and have THEM take it apart.

[dougirv]

Hm, I have the same problem here.
I have tried mouse-down restart - the eject mechanaism goes into action, but no disk appears.
Paperclip method shows I have software eject button - again, eject goes through its paces, but no disk.

What next? Help!! it's my Tiger install DVD that's in there!

OK...Here is how I got the iMac to re-boot and eject. Shut down. Re-start and hold down...command-option-O-F which brings up the firmware screen. Type mac-boot hit return, and when it starts up hold down eject and the Mac should eject that CD upon restart. Worked for me with a DV400 which I owned. As long as you are running OS X it should work. I have had a situation with another iMac blueberry where I had to actually remove the CD, which was damaged, physically. Really not that hard after you have had an old iMac apart once or twice. The hard drive and CD drive are sandwiched one on top of the other, and once out and sitting on the bench, a disk may be removed if even with tweezers. Have fun!