Member Avatar for beholdafrica

please i have a dell latitude d800 which was send to me by brother from norway, when you booth the pc it give white screen and ask for system password, please if anybody can help me to unlock the system password!

Edited by beholdafrica because: n/a
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Short expert note: the prompt on a Dell Latitude that asks for a “system” or pre‑boot password is handled at the BIOS level. The safest, manufacturer‑approved route is to verify ownership and request an unlock/recovery code through Dell Support; many Dell manuals and service documents describe a “recovery password” process that Dell will use only after ownership is confirmed. See Dell’s documentation on recovery passwords for details. (dell.com)

Do not rely on random “backdoor” lists or paid unlock sites. Dell explicitly warns about unauthorized BIOS/HDD password‑reset tools: they are model‑specific, often unreliable, and in some cases the recovery process can erase the drive or be blocked by newer BIOS protections. Using unknown tools can also void support options; Dell recommends following official support channels. (dell.com)

What to prepare before contacting support (keeps the call short and increases the chance of help):

  • Locate the Service Tag / Express Service Code (sticker on the chassis or visible in BIOS/UEFI).
  • Gather proof of purchase or other ownership documents.
  • Take clear photos of the locked BIOS screen and the machine’s service‑tag label.
    Dell has guidance on where to find the Service Tag and how to present it to support. (dell.com)

Notes tied to earlier replies: ’s suggestion to ask the sender is the quickest legitimate fix if possible; ’s backdoor idea is why many people try third‑party codes, but Dell’s advisory shows why that’s risky; and ’s provenance concern is valid — if ownership can’t be established, don’t attempt to defeat the lock. The practical paths are: get credentials from the sender, contact Dell with proof, or use an authorized service/repair center rather than unverified unlocking services. (dell.com)

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Member Avatar for jbennet

Ask your brother for it. Thats a BIOS (power on) password.

Edited by jbennet because: n/a
Member Avatar for beholdafrica

the person who send the laptop to me does not know the password because he got it from a rejected goods so please if anybody can help me to unlock the BIOS password

Edited by beholdafrica because: n/a
Member Avatar for Jupiter 2

I've collected these from various other sites.

Input: #5J82X81-595B
By service tag: 7BRO5X0T

Try the backdoor password - Dell

Member Avatar for notuserfriendly

this guy probably stole said laptop and now is trying to find a way to open it up. First he says it was SENT by HIS brother then when asked to ask his brother he immediately says he doesn't know, . The first thing i would do when i got a system like that would do to ask my brother then go online and say " i asked him for it and he doesn't know" but he of course made up a story .

Member Avatar for jbennet

Yep, agreed. I just wanted to see how things panned out .thread locked.

commented: strightforward +3
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