Member Avatar for ikhabi

my printer does well when it comes to black printing but colour printing is fake am stranded coz i don't know what to do .pliiz if someone knows the problem and the solution to the problem am willing to be helped.

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reported that black prints correctly but colour output looks "fake." That symptom can mean several different faults: a missing or weak cyan/magenta/yellow channel, poor color mapping from the driver or application, misregistered colour layers, or ink chemistry that reproduces hues incorrectly. and were right to ask for make/model and cartridge source because those details change the likely causes; noted ink/printhead issues, which is one of several possible hardware paths.

Practical diagnostic sequence (minimal risk, no parts yet):

  • Use the printer's built‑in self-test or nozzle/check page (from the printer control panel, not the PC driver). Inspect individual CMY blocks, registration marks and density differences.
  • Print a simple test image from two different apps (a photo viewer and a PDF) containing solid cyan, magenta, yellow and black squares. Note which square(s) are wrong or missing and whether the shift is hue or saturation.
  • Check driver/app colour management: make sure printing is not being double‑managed (application plus driver) and that "grayscale" or "black only" modes are off. Try a different driver type (basic, PCL, PostScript) or print from another device to isolate PC vs printer.
  • Try different print quality/paper settings (draft vs best) to see if output changes; very low‑quality/draft modes aggressively reduce colour use.

Interpretation and next steps:

  • If a single channel is absent or very weak on the self‑test, the fault is hardware/supply for that channel (nozzle, cartridge/chip or carriage). If all channels print but colours are wrong, this points at colour management or firmware/drivers.
  • For designs with non‑replaceable printheads, a failing head often causes permanent colour errors and manufacturer service may be required. Third‑party inks and reset chips can also produce incorrect colours; OEM vs refill history matters.
  • Firmware updates, driver reinstallation or using a generic print driver sometimes fixes colour mapping problems; for hardware faults, compare repair cost vs replacement.

Photos of the self‑test and the printed colour swatches plus the printer make/model and cartridge type are the key details to reach a precise diagnosis.

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Member Avatar for caperjack

my printer does well when it comes to black printing but colour printing is fake am stranded coz i don't know what to do .pliiz if someone knows the problem and the solution to the problem am willing to be helped.

ok,i'll byte!
not much info giving ,printer make and model and how old ,do you use manufactors ink or cheap ink refills

Member Avatar for merryjohnson

my printer does well when it comes to black printing but colour printing is fake am stranded coz i don't know what to do .pliiz if someone knows the problem and the solution to the problem am willing to be helped.

Although it would be better to know some more info about your printer like model and time. But still you can try replacing your color inkjet cartridge or try cleaning the head carefully. Also check dust on the printer head. may be this will help.

Member Avatar for Coyboss

What do you mean by Fake color???

Please give us some more info on the printer;
Make, Model, Age, OEM or AM Cartridges,...???

We will try our best to help

IKE

Member Avatar for caperjack

What do you mean by Fake color???

Please give us some more info on the printer;
Make, Model, Age, OEM or AM Cartridges,...???

We will try our best to help

IKE

after 10 days don't think they will be back !likely posted on about 10 help forms !and got an answer long ago

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