Myself and my uncle has the same model laptop.
He asked me to look at it as it would not boot up properly. This indeed was the case, It seems it was full of virus's and spyware. I managed to save his files/pictures and then load up the recovery console. as it is about to start the format / recovery of the factory setting it comes up with an error of Receovery fail error: 0x9000000e and then tries to reboot. The beginning of the restore must have deleted files as it will not even boot now it says there is a file missing.
I though of an Idea and that was to make recovery disks from my laptop (same model) and get the same error.
I called Acer to see what they suggest (out of warranty) and they said that the recovery disc are specific to the laptop and he must purchase a new set from them for £50!!!!
Does anyone have any ideas of a work around. 1st thing I though of If that surely it should let me use the recovery discs I created on my laptop and use a program to change the windows key to the correct one on the sticker on the laptop???? Or can I not do it that way??
Any help is much appreciated.