Member Avatar for islandmageelass

I realise that there are other threads on a theme but none have answered my problem, so.........PLEASE HELP;)

I have a Toshiba A60 not yet 2 years old. It was working fine yeasterday, it was shut down properly and has had no software updates, new programmes or hardware added. Today I switched on the laptop and was faced with the following

We apologise for the inconvenience, but Windows did not start successfully. A recent hardware or software change migh have caused this. If your computerstopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recentsettings that worked.
If a previous startup attempt was interupted due to power failure or because thepower or reset button was pressed orif you aren't sure what caused theproblem, choose start windows normally.

Safe Mode
Safe Mode with Networking
Safe Mode with command prompt

Last known Good Configuration ( your most recentsettings that worked)
Start Windows normally

use the up and down arrow keys to move the highlight to your choice
Seconds until Windows starts 30

I have tried all options and all I got was the Windows XP Screen followed by a flash of blue screen before starting the whole thing over again.

There was no bad weather of an electrical kind and the computer was not plugged into the network or mains.

Please help, I can't even get to Safe mode:-|

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  • Latest Post Latest Post by shahsass

Dani AI

Generated

This kind of boot loop almost always means Windows hits a STOP (blue‑screen) error during startup and immediately restarts. The fastest way to diagnose it is to stop the automatic reboot so the full error stays on screen and shows the STOP code and any filename mentioned — that single line usually points to whether it is a disk, driver or memory problem. At power‑on press F8, choose the option to prevent auto‑restart on system failure, note the STOP code and the filename, then proceed with the targeted steps below.

Try the following in order; each step is low risk and can reveal the faulty component.

  1. Do a power‑reset: remove battery and AC, hold the power button 15–30 seconds, reconnect AC only and try to boot.
  2. Remove all external devices (USB, PC Card, network cable).
  3. Reseat modules: power down, open the service panel, remove and reseat RAM and the hard drive; if there are two RAM sticks try one at a time.
  4. Boot from a Windows XP CD (or rescue media). Use Recovery Console to run chkdsk /r and, if needed, fixboot/fixmbr. If chkdsk reports bad sectors or cannot repair, the drive is likely failing — clone it before further work.
  5. Run Memtest86+ from bootable media for several passes to check RAM.

If the STOP message names a .sys driver, use Recovery Console to rename that driver (add .old) or perform a Repair Install from the XP CD to replace corrupted system files while preserving programs. If you cannot read the STOP code at all, bootable rescue media (Live Linux or Windows PE) lets you copy important files off the disk before attempting repairs.

Note to and : transient cooling can help overheating, but it won’t fix a bad HDD or failing RAM. Back up user data first whenever disk health is in doubt. If uncomfortable opening the laptop or performing a repair install, stop and consult a technician to avoid accidental data loss.

Member Avatar for shahsass

I have exactly the same problem today with my ADVENT laptop !
No idea what to do. Tried cooling it, but nothing.

I realise that there are other threads on a theme but none have answered my problem, so.........PLEASE HELP;)

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