Please help me get rid of this beast. Here is my hijact log, Thank you!
Logfile of HijackThis v1.99.0
Scan saved at 10:27:46 AM, on 1/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\comcast\security manager\app\PRISM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\TextBridge Pro Millennium\Bin\InstantAccess.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Video Enhanced\MSNVE.exe
C:\WINDOWS\System32\cjdcxn.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Eyeball\Eyeball Chat\EyeballChat.exe
C:\Program Files\BigFix\BigFix.exe
C:\lotus\wordpro\ltsstart.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\ScanPanel\ScnPanel.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\Hijack\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,c:\program files\comcast\security manager\app\SecurityManager.exe
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IEHlprObj Class - {2096CA9F-76CB-469E-8D8E-8C41CB788D90} - C:\WINDOWS\system32\mo030414s.dll (file missing)
O2 - BHO: TChkBHO Class - {35C95DFE-E560-46FA-BF13-449C8466CD50} - C:\WINDOWS\system32\csxlw.dll (file missing)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: AuthBHO.cBHO - {E434D3C7-A673-4100-8140-79C020945017} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Security Manager Popup Blocker - {53829F91-1B06-4DB9-B13E-812A986169F9} - C:\Program Files\Comcast\Security Manager\app\AuthBHO.dll
O4 - HKLM\..\Run: [Sentry] C:\WINDOWS\Sentry.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [InstantAccess] C:\Program Files\TextBridge Pro Millennium\Bin\InstantAccess.exe /h
O4 - HKLM\..\Run: [System Tray] C:\Documents and Settings\BARBARA\My Documents\Lindsay\screen_doc.pif
O4 - HKLM\..\Run: [susp] C:\WINDOWS\susp.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSN Video Enhanced] "C:\Program Files\MSN Video Enhanced\MSNVE.exe"
O4 - HKLM\..\Run: [xrmjhxbvxz] C:\WINDOWS\System32\cjdcxn.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [Security Manager] C:\Program Files\Comcast\Security Manager\app\SecurityManager.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\BARBARA\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [System Tray] C:\Documents and Settings\BARBARA\My Documents\Lindsay\screen_doc.pif
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] ???????\WkDetect.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [Eyeball Chat] "C:\Program Files\Eyeball\Eyeball Chat\EyeballChat.exe" -min
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Security Manager.lnk = C:\Program Files\Comcast\Security Manager\app\SecurityManager.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: ppctlcab - http://www.my-etrust.com/includes/pscanner/ppctlcab.CAB
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://bba.bloomberg.net/Citrix/ICAWEB/en/ica32/wficat.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by3fd.bay3.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compuserve.com/chat/RTCChat.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partners/verizon/polarbowler/install.cab
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwebinstall/includes/vzWebIns.CAB
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Curtains for Windows System Service - Authentium, Inc. - c:\program files\comcast\security manager\app\CurtainsSysSvcNt.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Recommended Answers

All 7 Replies

Hi. You need to post this question in the Viruses and Spyware Forum. That is where all problems of this nature are answered, and also the only place you should post a hijackthis log. If this isn't moved there before you check back, post a new thread there posting your log and describing your problem. :)

Go to Add/Remove Programs in your Control Panel and remove (if found):
Viewpoint and/or Viewpoint Manager
WildTangent

Scan with HJT and have it fix the following entries:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: IEHlprObj Class - {2096CA9F-76CB-469E-8D8E-8C41CB788D90} - C:\WINDOWS\system32\mo030414s.dll (file missing)
O2 - BHO: TChkBHO Class - {35C95DFE-E560-46FA-BF13-449C8466CD50} - C:\WINDOWS\system32\csxlw.dll (file missing)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [Sentry] C:\WINDOWS\Sentry.exe
O4 - HKLM\..\Run: [System Tray] C:\Documents and Settings\BARBARA\My Documents\Lindsay\screen_doc.pif
O4 - HKLM\..\Run: [susp] C:\WINDOWS\susp.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [xrmjhxbvxz] C:\WINDOWS\System32\cjdcxn.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKCU\..\Run: [System Tray] C:\Documents and Settings\BARBARA\My Documents\Lindsay\screen_doc.pif
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/mini...uginstaller.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/...ler/install.cab

Close all windows other than HJT before hitting the Fix button

Reboot into Safe Mode

Go to:
C:\Program Files and delete the WildTangent folder
C:\Program Files\Common Files and delete the CMEII folder
C:\Program Files and delete the Viewpoint folder
C:\WINDOWS and delete ZServ.dll
C:\WINDOWS and delete systb.dll
C:\WINDOWS\system32 and delete mo030414s.dll
C:\WINDOWS\system32 and delete csxlw.dll
C:\WINDOWS and delete Sentry.exe
C:\WINDOWS and delete wupdt.exe
C:\WINDOWS and delete susp.exe
C:\WINDOWS and delete alchem.exe
C:\WINDOWS\System32 and delete cjdcxn.exe
C:\WINDOWS\System32 and delete SahAgent.exe
C:\WINDOWS\System32 and delete cjdcxn.exe
C:\Documents and Settings\BARBARA\My Documents\Lindsay and delete screen_doc.pif

Reboot normally

Several of these problems are normally obtained via file sharing (P2P); as long as P2P is used, you're likely to encounter problems

Close all browser windows, scan with HJT, and post a new log

Go to add\remove programs and uninstall SpyKiller and BestPopUpKiller. They both appear on spyware warriors rogue list.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [susp] C:\WINDOWS\susp.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup

O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/mini...uginstaller.cab
MiniBug

Reboot into safe mode following the instructions here and navigate to and delete the following if found:

C:\Program Files\Common Files\CMEII<----folder
C:\Program Files\Viewpoint\Viewpoint Manager<----folder
C:\Program Files\SpyKiller<----folder
C:\Program Files\BestPopUpKiller<----folder

C:\WINDOWS\susp.exe<----file
C:\WINDOWS\alchem.exe<----file
C:\WINDOWS\wupdt.exe<----file
C:\WINDOWS\System32\SahAgent.exe<----file

Reboot when done.

Download, install and keep updated, Spywareblaster from www.javacoolsoftware.com to help keep your system clean.

Post another log please.

For every user account listed under C:\Documents and Settings, delete the entire contents of these folders:
Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire content of
C:\Windows\Temp folder
C:\Temp folder

Do a search for *.tmp and delete everything found

Empty your Recycle Bin

Here's a link to the spyware site crunchie mentioned if you care to see what they said about those programs:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

For every user account listed under C:\Documents and Settings, delete the entire contents of these folders:
Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire content of
C:\Windows\Temp folder
C:\Temp folder

Do a search for *.tmp and delete everything found

Empty your Recycle Bin

Here's a link to the spyware site crunchie mentioned if you care to see what they said about those programs:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Thank you to all! Took a combination of more than one of your advice, but I seem to have finally got rid of it. Halleluya!

Sorry dlh6213. I think I was looking at this thread but went out before answering it. Came back and replied without refreshing the page :D. Now I see that you've got it :). Too late.

Thank you to all! Took a combination of more than one of your advice, but I seem to have finally got rid of it. Halleluya!

You should post a new log so we can be sure you're all cleaned up :)

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